Details of the latest training opportunities for HSE staff.
Quality and Patient Safety
National Quality and Patient Safety Education and Learning Programmes
Training details
The National Quality and Patient Safety 2023 Prospectus of Education and Learning programmes is available to view or download.
Programmes cover topics such as:
- Quality Improvement
- Incident Management
- Open Disclosure
- Human Factors
and many more.
Read the National Quality and Patient Safety 2023 Prospectus of Education and Learning programmes
Children First
Mandatory Children First Training 'An Introduction to Children First'
Training details
This 90 minute Children First e-learning programme is mandatory for all staff, volunteers and students in all HSE services and HSE funded services. The aim of this programme is to raise awareness and increase knowledge of child abuse and child welfare issues and to clarify personal, legal and organisational roles and responsibilities in recognising, responding to and reporting child protection and welfare concerns as set out in Children First National Guidance for the Protection and Welfare of Children 2017 and the Children First Act 2015.
HOPE Exchange Programme 2024
HOPE Exchange Programme 2024
Programme date
Monday 13 May to Sunday 9 June 2024
Programme details
Applications are invited from healthcare professionals involved in the management of healthcare services to participate in an exchange programme designed to promote the exchange of knowledge and expertise within Europe. The length of the exchange period is 4 weeks, starting Monday 13 May 2024.
The emphasis of the programme is practical rather than academic and takes into account the professional’s specific motivation for joining the programme as well as the agreed theme for the year. The theme for the 2024 Programme is “Keeping our health workforce”. The HOPE Exchange Programme concludes with the HOPE Agora, which takes place from 7 to 9 June 2024 in Brussels.
Further information and application form may be downloaded from the HOPE website
Completed application forms must be returned by Tuesday 31 October 2023 to the National Coordinator, Siobhán Regan.
Contact details
Siobhán Regan, National Coordinator HOPE Exchange Programme Ireland
The Flu and COVID-19 vaccines for Healthcare Workers
The Flu and COVID-19 vaccines for Healthcare Workers - protect yourself, protect others
Training details
Log into your www.hseland.ie account and search for “flu and COVID”.
This 15 minute module has been designed to educate and inform health and care workers about the flu and COVID-19 vaccines, and to address some of the myths surrounding its use.
Open Disclosure Training
Open Disclosure Training (Mandatory)
Training details
Log into your HSeLand account and search for “Open Disclosure”.
All staff must complete Open Disclosure e-learning Module 1 “Communicating Effectively through Open Disclosure” which is available on HSeLanD.
- Module 1: Communicating Effectively through Open Disclosure available on HSeLanD
- Module 2: Open Disclosure: Applying Principles to Practice available on HSeLanD
- Face to Face Training can be accessed by contacting the Open Disclosure Lead for your area - find information on Open Disclosure Leads
All staff must complete Open Disclosure e-learning Module 1 “Communicating Effectively through Open Disclosure” which is available on HSeLanD.
Staff who may be involved in formal open disclosure meetings e.g. senior managers, senior nursing staff, midwifery and health and social care professionals, medical staff, QPS staff and staff fulfilling the role of the Designated Person must also complete:
- E-learning Module 2 “Open Disclosure: Applying Principles to Practice”, and
- Module 3 Face to Face Skills Workshop (3 hours) on the management of the open disclosure process.
Refresher training must be undertaken by all staff every 3 years.
Find more information on Open Disclosure and its mandatory training
Sustainable energy
Energy Basics
Register for Energy Basics training
Registration is via energylink.
The event itself will be held online via Microsoft Teams. A joining link will be sent in advance to all registered.
Date and time
Thursday 5 October 2023 from 9.30am to 12.30pm
Tuesday 28 November 2023 from 09.30am to 12.30pm
Training details
This three-hour, introductory course aims to deliver basic energy terminology and concepts in Plain English. It will provide context to the energy challenges and opportunities facing Ireland, corresponding Public Sector obligations and introduce commonly used terms, units of measure and technologies.
The intent is to provide attendees with knowledge to understand their energy consumption and confidence to contribute to improving it.
At the end of this course you will:
- Understand energy jargon/terminology such as kW and kWh, U-values
- Be able to work out a simple payback calculation
- Recognise technologies commonly used in the energy/energy efficiency sector
Carbon Basics
Register for Carbon Basics training
Registration is via energylink.
The event itself will be held online via Microsoft Teams. A joining link will be sent in advance to all registered.
Date and time
Friday 6 October 2023 from 9.30am to 12.30pm
Wednesday 29 November 2023 from 09.30am to 12.30pm
Training details
This three-hour, introductory training course aims to demystify carbon terminology and concepts using Plain English. It will provide context to the emissions challenges and opportunities facing Ireland, corresponding Public Sector obligations and introduce commonly used terms, units of measure and reporting approaches.
The course does not focus on design or technical issues, but rather provides a fundamental understanding of carbon and energy-related emissions.
At the end of this course, you will:
- Understand the context and language of carbon and emissions
- Understand our energy-related carbon budget and the carbon reporting landscape sector
- Understand where to start and how to focus efforts on energy-related emissions
Waste Reduction Training
Register for Waste Reduction Training
Date and time
Thursday 26 October 2023 from 10am to 11am
Thursday 23 November 2023 from 10am to 11am
Training details
The overall aim of the training is to provide a non-technical overview of healthcare waste management.
The Target Audience for the training is:
- HSE staff members or budget holders in a hospital or community health setting
- Managers responsible for waste
- HSE Green Team members
- Interested members of staff
The training will cover:
A short overview of healthcare waste streams, including:
- Where to start:
- Reducing healthcare risk waste
Meeting HSE Waste Targets:
- Increase recycling by 75% by 2030
- Reduce food waste by 50% by 2030
- Reduce landfill to 10% by 2030
- Reducing single use
- Examples of actions from healthcare facilities around the country
Contact
Food Reduction Training
Register for Food Reduction Training
Date and time
Tuesday 3 October 2023 from 2pm to 3pm
Tuesday 21 November 2023 from 2pm to 3pm
Training details
Food Waste Reduction Training programme for Health Service Staff delivered by the Clean Technology Centre as part of the HSE Green Healthcare Programme.
The training will provide information on examining food waste to help identify potential for food waste reductions along with providing examples of good practice from other healthcare facilities.
Training audience
- Catering Services Managers
- Supervisors
- Officers
- Instructors
- Any healthcare manager responsible for catering services and staff
Contact
Water Efficiency Training (for technical staff)
Register for Water Efficiency Training
Date and time
Thursday 2 November from 11am to 1pm
Thursday 7 December from 11am to 1pm
Training details
This training provides technical and in-depth information on the main aspects of water efficiency outlined in the HSE Water Efficiency Guide for Irish Healthcare Facilities and assists in developing technical actions for a Hospital specific Water Conservation Action Plan.
The target audience for the training is:
- Maintenance Staff
- Technical Services Staff
- Facilities Engineers
- Plumbers
- Energy Officers
Contact
Nursing and Midwifery Planning and Development
Clinical Nurse/Midwife Specialist Continued Professional Development Webinar Summer Series Recordings
Webinar Summer Series Recordings are available on HSELanD
Search for: Clinical Nurse/Midwife Specialist Continuous Professional Development Summer Series
The set of 4 webinar recordings consists of:
- Webinar 1: Nursing & Midwifery Board of Ireland and Nursing and Midwifery Medicinal Product Prescribing with Dr Ray Healy and Ms Clare MacGabhann.
- Webinar 2: Practice-based evidence and evidence-based practice (Research) with Dr Owen Doody.
- Webinar 3: CNS and CMS Roles, Responsibility, Authority, Accountability with Ms. Liz Early.
- Webinar 4: Clinical Indemnity, Claims management, enhancing documentation, clinical risk and patient safety, with Ms Cliodhna Grady, Ms Marie Hutton and Ms Sheila King.
HSE Quality and Patient Safety, Engagement and Culture and Organisational Development and Change
Date and time
Wednesday, October 11 from 12:30 to 2pm
Event details
The Webinar series while targeted at Clinical Nurse/Midwife Specialists is open to any nurse/midwife interested in attending.
Nursing and Midwifery Board of Ireland Continuing Education Units (2 CEU’s) have been approved for each webinar.
Learning Outcomes:
To develop a greater and enhanced understanding of National Programmes and resources available to support CNS/CMS roles
(Ms. Juanita Guidera, Ms. Vera Kelly and Ms. Marie O’Haire)
Contact
Find your local Nursing and Midwifery Planning and Development Unit contact details
CNS and CMS roles in Digital and E-Health
Register for the CNS and CMS roles in Digital and E-Health webinar
Date and time
Tuesday October 24, 12:30 to 2pm
Event details
The Webinar series while targeted at Clinical Nurse/Midwife Specialists is open to any nurse/midwife interested in attending.
Nursing and Midwifery Board of Ireland Continuing Education Units (2 CEU’s) have been approved for each webinar.
Learning Outcomes:
Introduction to the fundamentals of digital health to develop confidence, thereby promoting opportunities for blended care.
(Ms. Loretto Grogan) National Chief Nursing and Midwifery Information Officer, National Digital Health Clinical Office
Contact
Find your local Nursing and Midwifery Planning and Development Unit contact details
Leadership and Management Development
Clerical Administration Development
Date and time
3-Day Programme from 9.00am to 5.00pm
- 5, 7 September and 3 October
- 3, 5 October and 7 November
- 10, 12 October and 14 November
- 12, 18 October and 21 November
- 26, 27 October and 24 November
- 8, 9 November and 5 December
- 15, 16 November and 12 December
Read about the Clerical Administration Development Programme (CADP)
Contact
Email: monica.phelan@hse.ie
First Time Managers Programme
Date and time
- 3, 4, 17 and 18 October
- 3, 5, 11 and 24 October
Training details
Leadership, Learning and Talent Management’s (LLTM) 2023 virtual programmes are available to be booked online via HSeLanD. Please follow the steps outlined below:
- Login HSeLanD
- Click on Courses
- Click on Human Resources
- Click on Leadership, Learning and Talent Management
- You will see the LLTM programmes listed please select the programme you wish to attend
- You will see the programme information and scroll down to see the different Sessions
- Click on the Enrol button for the Session you wish to attend and complete the details to book a place.
Learning objectives:
At the end of this programme managers will have a greater understanding of the following:
- HSE Strategy and Structure
- Quality and Patient Safety
- Personal Resilience
- Influence and Motivation
- Time Management and Delegation
- Diversity Equality and Inclusion
- Styles of Leading
- Communication and Introducing Change
- Giving and Receiving Constructive Feedback
- Recognising Conflict Handling Styles
- How to chair a productive meeting
Contact
Email: grainne.kerrigan@hse.ie
Presentation skills
Date and time
Half day programme from 9.00am to 1.00pm
- Wednesday 11 October
- Thursday 12 October
- Wednesday 1 November
Read about the Presentation skills training programme
Contact
Email: monica.phelan@hse.ie
Effective Meetings
Date and time
Half day programme, 9am to 1pm
- Thursday 5 October
- Thursday 26 October
- Thursday 2 November
Read about the Effective Meetings programme
Contact details:
Email: betty.carolan@hse.ie
Managing Your Time Effectively
Date and time:
Half day programme, 9am to 1pm
- Thursday 19 October
- Tuesday 14 November
- Tuesday 5 December
Read about the Managing Your Time Effectively programme
Contact details:
Email: betty.carolan@hse.ie
Coaching Skills for Managers
Date and time
2 day programme, 9am to 4.30pm
- Wednesday 27 September and Monday 2 October
- Wednesday 27 September and Tuesday 10 October
- Wednesday 11 October and Wednesday 25 October
- Tuesday 17 October and Wednesday 18 October
- Tuesday 24 October and Thursday 26 October
- Thursday 26 October and Tuesday 31 October
Read about the Coaching Skills for Managers training programme
Contact details
Email: betty.carolan@hse.ie
Managing Teams Effectively
Date and time
1 day programme, 9am to 5pm
- Tuesday 24 October
- Friday 3 November
Read about the Managing Teams Effectively training programme
Contact Details:
Email: monica.phelan@hse.ie
Phone: 056 7785505
Retirement Planning
Read more about the Retirement Planning training programme
Contact details
Email: joan.balfe@hse.ie
Phone: 087453181
Excel Risk Register Training
The HSE recognises the importance of adopting a proactive approach to the management of risk to support the achievement of objectives and compliance with governance requirements.
A key feature of managing risk in everyday practice relates to recognising risks and putting in place systems and processes to reduce their occurrence, or if they do occur, to minimise their impact.
The HSE Excel Risk Register is a macro-enabled tool that assists areas with recording and monitoring of risks as part of the risk management process. This module provides a step by step guide to using the HSE Excel Risk Register tool, which will assist staff who undertake the role of Risk Register Administrator in their area.
HSE Lean Academy
Lean Yellow Belt
Register for HSE Lean Academy - Lean Yellow Belt
Date and time
Starts Thursday 30 November
Training details
Building a culture of operational excellence and enabling staff to use Lean tools and methodologies in their day-to-day work to drive significant change. To date, the HSE Lean Academy has provided high quality, high impact and University-accredited Lean programmes to over 500 HSE employees and realised tangible savings at an average of €10k per Yellow Belt Project and €78k per Green Belt Project.
Find out more on the HSE Lean Academy website and follow us on our LinkedIn page.
Contact enquiries@hseleanacademy.ie for further details.
Lean Green Belt
Register for HSE Lean Academy Lean Green Belt
Date and time
Starts Thursday 30 November 2023
Training details
Learn about how Lean and Green Thinking can have a real impact in a wide variety of Healthcare settings.
The aim of the Lean Green Belt programme is to embed knowledge and skills within the workforce and across the organisation.
This will enable the delivery of Operational Excellence projects through the application of Lean processes and tools.
Find out more at www.hseleanacademy.ie and follow us on LinkedIn.
Contact enquiries@hseleanacademy.ie for further details.
Health and Wellbeing
Minding Your Wellbeing Workshop
Register for the Minding Your Wellbeing Workshop
Date and time
9.15am to 4.30pm:
- Thursday 28 September
- Thursday 19 October
- Thursday 7 December
Location
Ardee Regional Education Centre, Ardee, Co. Louth
Training details
This is a one-day workshop offered by Health Promotion & Improvement, Health and Wellbeing, to support staff to care for their own mental health and wellbeing and to build good self-care practices for every day.
For further information, please email Geralyn.nolan@hse.ie
Kick Start to Staff Health: Health and Wellbeing Taste Sessions (CHO 8 Midlands Louth Meath staff only)
Date and time
Runs monthly from first day of month to last day of the month. This programme will be open for registration for October and November 2023.
Location
Online via pre-recorded Webex. Open to all HSE staff, clinical and non-clinical
Training details
Let us help you take control! Make healthy choices for your life.
The Online Kick Start Taster Sessions for HSE Staff aim to help you make healthy choices and improve your overall health and wellbeing.
This is a virtual programme running over a calendar month. Each week we will send you an email containing WebEx links to the pre-recorded sessions (no more than 2 sessions per week for 4 weeks). Each session will focus on improving your overall health and wellbeing and give you the confidence to make informed decisions.
Programme consists of:
- Online programme
- Delivered over a calendar month
- Pre-recorded sessions 30 minutes long
- 24hr access to sessions
- Topics cover Healthy Eating, Self-care and Stress Management, Men’s and Women’s Health, Physical Activity etc.
- Links to additional HP&I services and training
Contact details
To sign up or for more information about the programme, please email
National Institute for Prevention and Cardiovascular health (NIPC)
Delivering Evidence-Based Obesity Management Advanced Practice Course
Register for Delivering Evidence-Based Obesity Management Advanced Practice Course
Date and Time
Begins on Wednesday 4 October from 6pm to 8pm.
Registration deadline
Applications should be submitted before Friday 1 September.
Course details
This free, online training and education programme is designed to equip healthcare professionals in Ireland with the core knowledge, skills, and competencies to deliver evidence-based obesity management.
The course begins with a live online introductory session on Wednesday 4 October from 6pm to 8pm, followed by 8 self-paced online modules that are completed over 3 months and culminates with a live online interactive consolidation session.
Course participants will be able to claim 15 plus hours of CPD.
Applications are welcome from current healthcare professionals practicing in Ireland working within Chronic Disease Hubs or in the area of chronic disease management within primary care.
Contact details
National Centre for Clinical Audit
Advanced Course in Clinical Audit
Time
All sessions 10am to 4pm
- Register for the Advanced Course in Clinical Audit on Wednesday 4 October
- Register for the Advanced Course in Clinical Audit on Thursday 5 October
This Advanced Course is delivered online with traditional classroom methods and within virtual classroom sessions, using Zoom.
Eligibility criteria
We would expect those enrolling:
- to have undertaken the Fundamentals in Clinical Audit Course (virtual or e-learning)
- to have undertaken the Fundamentals in Clinical Audit Workshop session
- and/or to have considerable previous experience of facilitating clinical audit.
Design and delivery
These sessions are a 'full day format' to deliver key content. Further resources will be made available via an online learning portal.
Contact details
Online Library Skills Training
Searching Embase in Ovid
Time
Thursday 12 October from 11am to 12pm
Note: registration closes 24 hours before the start time
Register for Searching Embase in Ovid
Training details
Learning outcomes:
- Develop familiarity with Embase and Medline on the Ovid platform
- Conduct a literature search in Embase/Medline using keywords, subject terms, search techniques such as truncation and limits
- Learn how to save results and searches
- Learn how to email and/or export results
CPD NMBI 1.0 CEU ; RCSI 1.0 CPD Credit
Searching Medline/CINAHL on EBSCO platform
Time
Tuesday 17 October from 10am to 11am
Note: registration closes 24 hours before the start time
Register for Searching Medline/CINAHL on EBSCO platform
Training details
Learning outcomes:
- Develop familiarity with CINAHL/Medline in EBSCO
- Conduct a literature search in Medline or CINAHL using keywords, subject terms, and search techniques including truncation, proximity operators
- Learn how to use folders to save results and searches
- Learn how to email and /or export results
CPD NMBI 1.0 CEU ; RCSI 1.0 CPD Credit
Managing and Screening References using Endnote and Rayyan
Time
Tuesday 26 October from 10am to 12pm
Note: registration closes 24 hours before the start time
Register for Managing and Screening References using Endnote and Rayyan
Training details
Learning outcomes:
Part 1
- Endnote and Rayyan in the context of the PRISMA workflow
- Understand what EndNote Online is - its functionalities and limitations
- How to import reference files and add references manually
- Using groups to manage references
- Collaborating within EndNote Online
- De-duplicating references
- Using the “Cite While You Write” plug in to write your report/research
Part 2
- Understand what screening is
- Using Rayyan for screening, its functionalities and limitations
- Creating a review and importing reference files into Rayyan
- Collaborating on a review in Rayyan
- Creating inclusion and exclusion keywords to facilitate screening
- Screening within Rayyan and resolving conflicts
- Exporting final results
CPD NMBI 2.0 CEU ; RCSI 2.0 CPD Credit
Searching Systematically for your Research
Time
Tuesday 7 November from 10am to 12.30pm
Note: registration closes 24 hours before the start time
Register for Searching Systematically for your Research
Training details
- Develop a good research question
- Describe your question using a recognized template such as PICO or PEO
- Select appropriate resources (Books, book chapters, databases, websites, guidelines, grey literature
- Build awareness of functionalities such as keyword searching, subject headings, Boolean logic, proximity operators
- Develop a search strategy
- Explore exhaustive searching techniques (related items, reference lists, hand searching, Internet searching, search engines).
- Saving search strategies and results
CPD RCSI x 2.5 CPD credit NMBI x 2.0 CEU credit
Delivering Change in Health Services
Change Guide in Action Workshop
Register by emailing changeguide@hse.ie with subject line: Change Guide in Action Workshop to secure a place.
Workshop dates:
- 24 October
- 22 November
This lively, interactive virtual workshop on the Change Guide in Action, features your Health and Social Care colleagues shared experiences of delivering effective and sustainable change. This evidence-based approach puts People and Culture at the Centre of the Change.
Learning outcomes include:
- Participants review shared experiences from staff who used the Change Guide to support people and culture change co-design.
- Focus is on an examination of the Change Guide in action and the application of the core concepts, tools and templates to a specific shared experience.
- Signpost other resources about the Change Guide.
Change Consultation Clinic
Register by emailing changeguide@hse.ie with subject line: Change Consultation Clinic
Date and time:
Clinics run from 10am to 1pm
- 12 October
- 9 November
- 14 December
The Change Consultation Clinic is facilitated by experienced HSE Organisation Development Practitioners from the Change and Innovation Team, Kells, Co Meath.
The People’s Needs Defining Change - Health Services Change Guide informs our practitioners’ practice. It is the essential guide to change, mapping out a step-by-step approach and also assisting you address the ‘messiness of change’.
The Change Guide, researched in the context of healthcare in Ireland, is evidence-based. It is the policy framework and agreed approach to change signed off by HSE Leadership and co-sponsored and agreed with the Trade Unions.
Change Guide eLearning Programme
How to register
To enrol, log in to HSeLanD and enter ‘Delivering Change in Health Services eLearning programme’ in the courses search box.
Training details
This eLearning programme will provide you with practical help to do change well. The Health Service Change Guide focuses in on ‘People’s Needs Defining Change’.
Module 1
- Provides an overview of the Change Guide.
Module 2
- Focuses on creating readiness for change and service improvements.
- Guides you through the people and culture change. platform. It also provides guidance on how best to engage with all the people who will be impacted by the change.
Module 3
- Explores the key change activities to define what needs to change, design a better service and deliver on key results for service users.
Module 4
- Presents a case study – applying all the learning in practice.
The eLearning programme features helpful and practical guidance and presents many useful, downloadable templates and extracts from the Change Guide.
Contact details
National Healthcare Communication Programme
Module 1: Making Connections
To book into a workshop:
- log into HSelanD
- click on Courses catalogue (top of page)
- click on the Personal Effectiveness catalogue icon
- click on the National Healthcare Communication Programme icon
- enrol on the programme
Date, time and location
Thursday 5 October 2023 from 9.30 am to 2.30 pm at First Floor, Dr. Steeven’s Hospital
Course details
Module 1: Making Connections with Winifred Ryan and Professor Peter Gillen
The way we communicate is an important factor in how we interact with others, whether we are consulting with patients, interacting with colleagues, or simply having a conversation. The focus of the workshop is to work with participants to enhance their skills required to actively listen to and build rapport with patients and their caregivers.
Contact
Module 2: Core Consultation Skills
To book into a workshop:
- log into HSElanD Click on Courses catalogue (top of page)
- click on the Personal Effectiveness catalogue icon
- click on the National Healthcare Communication Programme icon
- enrol on the programme
Date, time and location
Monday, 9 October 2023 from 9.30 am to 2.30 pm. First Floor, Dr. Steeven’s Hospital.
Course details
Module 2 Core Consultation Skills with Winifred Ryan and Professor Peter Gillen
This workshop introduces participants to the Calgary-Cambridge Guide, a five-stage consultation model, which is very patient centred. This model is practical and incorporates the physical, psychological and social aspects of the consultation.
Contact
Module 3: Challenging Consultations
To book into a workshop:
- log into HSElanD Click on Courses catalogue (top of page)
- click on the Personal Effectiveness catalogue icon
- click on the National Healthcare Communication Programme icon
- enrol on the programme
Date, time and location
Wednesday, 11 October 2023 from 9.30 am to 2.30 pm at the Ashling Hotel, Parkgate Street, Dublin 8.
Course details
Module 3: Challenging Consultations with Winifred Ryan and Professor Peter Gillen
This workshop supports participants to learn and develop communication skills to deal with challenging patient-staff communication: delivering bad news, responding to strong emotions, disclosure of an error and many other difficult conversations.
Contact
Module 4: Communicating with colleagues and supporting teamwork
To book into a workshop:
- log into HSelanD
- click on Courses catalogue (top of page)
- click on the Personal Effectiveness catalogue icon
- click on the National Healthcare Communication Programme icon
- enrol on the programme
Date, time and location
Monday, 16 October 2023 from 9.30 am to 2.30 pm. First Floor, Dr. Steeven’s Hospital.
Course details
Module 4 Communicating with colleagues and supporting teamwork with Winifred Ryan and Professor Peter Gillen
This skill-building workshop is designed to enhance the ability of participants to communicate effectively with members of an inter-professional healthcare team.
Contact
Motivational Interviewing
Date, time and location
Monday 23 October 2023 from 9:30 am to 2:30 pm. First Floor, Dr. Steeven’s Hospital.
Course details
To book into a workshop:
- log into HSElanD Click on Courses catalogue (top of page)
- click on the Personal Effectiveness catalogue icon
- click on the National Healthcare Communication Programme icon
- enrol on the programme
Motivational Interviewing with Winifred Ryan and Professor Peter Gillen
Motivational interviewing refers to any conversation about changing healthcare behaviour. It aims to explore and resolve ambivalence, provide a direction for change & strengthen a person’s personal motivation. The communication skills for building rapport, demonstrating empathy, gathering and giving information were covered in Module 1 (Making Connections) and Module 2 (Core Consultation Skills). During this module we are consolidating that learning with more in-depth teaching and practice sessions on the communication principles and skills for motivational interviewing.
If you have not attended Modules 1 and 2 in the past, participants are still eligible to enrol on this training
Contact
Shared decision making
Date, time and location
Tuesday, 24 October 2023 from 9.30 am to 2.30 pm. First Floor, Dr. Steeven’s Hospital.
Course details
To book into a workshop:
- log into HSElanD Click on Courses catalogue (top of page)
- click on the Personal Effectiveness catalogue icon
- click on the National Healthcare Communication Programme icon
- enrol on the programme
Shared decision-making with Winifred Ryan and Professor Peter Gillen
The components of shared decision-making from the Calgary-Cambridge Guide are covered in Module 2 (Core Consultation Skills) and in this module, we are consolidating that learning with more in-depth teaching and role play.
Contact
Demonstrating empathy
Date, time and location
Wednesday, 25 October 2023 from 9.30 am to 2.30 pm. First Floor, Dr. Steeven’s Hospital.
Course details
To book into a workshop:
- log into HSElanD Click on Courses catalogue (top of page)
- click on the Personal Effectiveness catalogue icon
- click on the National Healthcare Communication Programme icon
- enrol on the programme
Demonstrating empathy with Winifred Ryan and Professor Peter Gillen
The components of empathy, including attentive listening and the art of non-verbal communication were covered in Module 1 (Making Connections) and in this module we are consolidating that learning with more in-depth teaching and role play.
Contact
National Clinical Programme for Anaesthesia
The 5 Stages of Safe Surgery
Find the The 5 Stages of Safe Surgery eLearning module on HSeLanD
A new eLearning module for the five stages of safe surgery has been launched by the National Clinical Programmes for Anaesthesia, Surgery and Trauma and Orthopaedics. The module is now available on HSeLanD, the health service’s national online learning and development portal.
The new eLearning module has been developed to support the HSE National Policy and Procedure for Safe Surgery, which was updated in 2022. The policy highlights the importance of respecting the five stages of safe surgery, including the checklist process.
The module encourages all staff working within the operating department to ensure that safe surgery guidelines are followed by all team members in order to deliver safe, quality care to patients.
Human Rights and Equality
Assisted Decision-Making (Capacity) Act (2015) – Guidance for Healthcare workers
Module 1: General Principles:
This module will prepare staff for and familiarise them with aspects of this new piece of decision-making capacity legislation which will come into force in 2023. Healthcare workers will have new responsibilities under this law that specify how they can best support a person to make their own decisions. This module will support staff to give effect to the Guiding Principles of the Act.
Module 2: Working with Decision supporters appointed under the 2015 Act
This module will introduce the concept of decision supporters and the various roles that take this form. Learners will need to know the roles and responsibilities of the decision supporter, how to interact with them, and when it’s appropriate to contact the Decision Support Service with the goal of keeping the person attending our service at the heart of the decision-making process.
Module 3: Advance Healthcare Directives
The aim of this module is to raise awareness of Advance Healthcare Directives, providing healthcare workers with the relevant knowledge to apply them in their practice. Learners will walk away feeling more informed and more confident regarding their responsibilities in following Advance Healthcare Directives as identified in the Assisted Decision-Making Act.
National Consent Policy e-learning module 1 and 2
Information and training about our HSE National Consent Policy
Includes 2 e-learning modules including
Module 1 - General Principles and
Module 2 - Working with Children and Young People