Latest training opportunities

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Module 1: General Principles:

This module will prepare staff for and familiarise them with aspects of this new piece of decision-making capacity legislation which will come into force in 2023. Healthcare workers will have new responsibilities under this law that specify how they can best support a person to make their own decisions. This module will support staff to give effect to the Guiding Principles of the Act.

Module 2: Working with Decision supporters appointed under the 2015 Act

This module will introduce the concept of decision supporters and the various roles that take this form. Learners will need to know the roles and responsibilities of the decision supporter, how to interact with them, and when it’s appropriate to contact the Decision Support Service with the goal of keeping the person attending our service at the heart of the decision-making process.

Module 3: Advance Healthcare Directives

The aim of this module is to raise awareness of Advance Healthcare Directives, providing healthcare workers with the relevant knowledge to apply them in their practice. Learners will walk away feeling more informed and more confident regarding their responsibilities in following Advance Healthcare Directives as identified in the Assisted Decision-Making Act.

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Information and training about our HSE National Consent Policy

Includes 2 e-learning modules including

Module 1 - General Principles and

Module 2 - Working with Children and Young People

Relevant dates

• Expressions of Interest close of business on Friday 9 June 2023
• Programme starts September 2023

Expression of interest forms for the Assisted Decision-Making Mentorship Programme are available on assisteddecisionmaking.ie

Programme details

The aim of the new Assisted Decision-Making Mentorship Program is to build the capacity of local front-line staff (mentees) that will be directly involved with people utilising the Assisted Decision-Making Act and provide staff with hands-on support from mentors over a 12-month timeframe.

Each CHO area and Hospital Group have been allocated places for three Mentors and 36 mentees. Each mentor works with their group of 12 mentees monthly over the 12-month program.

Please note that the program is open to staff in HSE and HSE-funded services only.

Expression of interest forms for the Assisted Decision-Making Mentorship Programme are available on assisteddecisionmaking.ie

Contact

adm.mentorship@hse.ie

Register for Carbon Basics training

Date and time

Thursday 8 June 2023, 2pm to 5pm

Training details

This three-hour, introductory training course aims to demystify carbon terminology and concepts using Plain English. It will provide context to the emissions challenges and opportunities facing Ireland, corresponding Public Sector obligations and introduce commonly used terms, units of measure and reporting approaches.

The course does not focus on design or technical issues, but rather provides a fundamental understanding of carbon and energy-related emissions.

At the end of this course, you will

• Understand the context and language of carbon and emissions
• Understand our energy-related carbon budget and the carbon reporting landscape
• Understand where to start and how to focus efforts on energy-related emissions

Register for Energy Basics training

Date and time

Wednesday 7 June 2023, 2pm to 5pm

Training details

This three-hour, introductory course aims to deliver basic energy terminology and concepts in Plain English. It will provide context to the energy challenges and opportunities facing Ireland, corresponding Public Sector obligations and introduce commonly used terms, units of measure and technologies.

The intent is to provide attendees with knowledge to understand their energy consumption and confidence to contribute to improving it.

At the end of this course you will

• Understand energy jargon/terminology such as kW and kWh, U-values
• Be able to work out a simple payback calculation
• Recognise technologies commonly used in the energy/energy efficiency sector

Register for Predatory Publishing training

Date and time

Monday June 12, 2.30am to 3.30pm

Note: Registration closes 24 hours before the start time

Training details

• Learn about predatory publishing behavioural spectrum and impact
• Learn to recognise predatory publishing behaviour and its risk levels according to spectrum in terms of both journals and conferences
• Learn about which tools and interventions can be used to identify predatory publishing
• Learn simple steps we can all do to combat predatory publishing

Register for Searching Medline/CINAHL on EBSCO platform training

Date and time

Thursday June 15, 10am to 11am

Note: Registration closes 24 hours before the start time

Training details

• Develop familiarity with CINAHL/Medline in EBSCO
• Conduct a literature search in Medline or CINAHL using keywords, subject terms, and search techniques including truncation, proximity operators
• Learn how to use folders to save results and searches
• Learn how to email and /or export results

Register for Searching Systematically for your Research training

Date and time

Tuesday 20 June, 10am to 1.30pm

Note: Registration closes 24 hours before the start time

Training details

• Develop a good research question
• Describe your question using a recognized template such as PICO
• Select appropriate resources (Books, book chapters, databases, websites, unpublished theses etc.)
• Build awareness of functionalities such as controlled vocabulary, Boolean logic, synonyms, language, spelling within resources.
• Develop a search strategy (thesauri/free text searching, broaden/narrow searches).
• Explore exhaustive searching techniques (related items, reference lists, hand searching, internet searching, search engines).
• Select papers using inclusion/exclusion criteria (look at abstracts, results, methods, etc).
• Create accounts to save searches and set up a personal library to produce a bibliography.
• Manage results using a reference management system

Microsoft Teams training sessions are currently running from June 2023 to November 2023.

Find all upcoming Microsoft Teams training sessions Training is available at weekly drop-in training sessions. There is no need to register; you can simply ‘turn up’ to the training session at the times listed below.

Each 30-minute training session will be followed by a 15-minute Question and Answer discussion. If you have already completed training, and would simply like to ask a question, you are welcome to attend the Question and Answer Answer, simply drop in.

Register for the Minding Your Wellbeing Workshop

Date and time

9.15am to 4.30pm:

• Wednesday 15 June
• Thursday 28 September
• Thursday 19 October
• Thursday 7 December

Location

Ardee Regional Education Centre, Ardee, Co. Louth

Training details

This is a one-day workshop offered by Health Promotion & Improvement, Health and Wellbeing, to support staff to care for their own mental health and wellbeing and to build good self-care practices for every day.

For further information, please email Geralyn.nolan@hse.ie

Log in to hseland and search for “Using the Occupational Safety and Health Training Toolkit”.

The purpose of this Policy is to inform line managers and employees of the requirement to provide and attend statutory Occupational Safety and Health (OSH) training. It identifies roles and responsibilities and provides guidance on planning and delivery of OSH training.

To compliment this policy the National Health & Safety Function (NHSF) has developed an OSH Training Toolkit. This will assist managers undertake a Training Needs Assessment (TNA) and provide a mechanism to manage and record OSH training for their employee’s.

Register for Service Improvement Workshop in CAMHS ID and MHID: Service Self-Evaluation and Appropriate Prescribing

Date and time

Thursday 8 June, 10am to 2.30pm

Location

Ashling Hotel Dublin

Training details

A training workshop focussing on MHID/CAMHS ID service development: In particular it will address:

• Psychosocial factors leading to referrals and requests for psychotropic medication and contributing to polypharmacy in MHID/CAMHS ID
• Best evidence for prescribing psychotropics for children and adults with intellectual disability (and comorbid mental disorder) and evidence for rationalising their use
• HSE service developments taking place to address these factors
• The process of Mental Health Service self-evaluation
• Quality Improvement Science

Date and time

Half day programme, 9am to 1pm

• Wednesday 28 June

To access the Effective Meetings programme:

• Login to HSeLanD
• Select Courses from the top menu.
• Choose Human Resources from the Course Catalogues and select the LLTM Catalogue.
• View the LLTM programmes listed and select the programme you wish to attend.
• Read the programme information and scroll down to click on the Green Enrol button for the Session you wish to attend.
• Fill in the Enrolment Confirmation Form and select the Green Enrolment button.
• Confirmation Email will be sent to participants once enrolment has been confirmed. The Virtual training link and pre-programme information will be contained in this email.

Programme Aim

To provide participants with the necessary skills to manage meetings effectively.

Learning Objectives

• Consider the steps necessary in the planning/preparation of an effective meeting.
• Evaluate current meetings
• Identify different roles involved in meetings
• Structure an effective agenda
• Adhere to effective meeting etiquette
• Learn techniques for encouraging helpful participation and avoiding negative behaviour
• Highlight best practice in recording decisions made and actions agreed

Contact details: 

Email: betty.carolan@hse.ie

Date and time

Half day programme, 9am to 1pm

• 13 June
• 16 June

To access the Minute Taking Programme:

• Login to HSeLanD
• Select Courses from the top menu.
• Choose Human Resources from the Course Catalogues and select the LLTM Catalogue.
• View the LLTM programmes listed and select the programme you wish to attend.
• Read the programme information and scroll down to click on the Green Enrol button for the Session you wish to attend.
• Fill in the Enrolment Confirmation Form and select the Green Enrolment button.
• Confirmation Email will be sent to participants once enrolment has been confirmed. The Virtual training link and pre-programme information will be contained in this email.

Programme Aim

The aims and objectives of this programme are to introduce by means of a practical and interactive workshop skills and information which will help participants to produce minutes for meetings. The programme provides tips, techniques, and tools which will support participants to develop confidence in preparation for minute taking

Learning Objectives

At the end of the programme participants will have a knowledge of the responsibilities of a Minute Taker before, during and after a meeting and will have an opportunity to practice minute taking.

• Identify the key tasks and responsibilities for the minute taker
• Discuss challenges to the role and possible solutions on how to overcome them
• Provide tips and tools to help build confidence in the role
• Tips on what can help reduce stress
• Opportunity to practice taking minutes

Contact Details:

Email: carmel.carlin@hse.ie

Phone: 056 7785543

Date and time: 

1 hour introduction and 4 half-days from 9am to 1pm

• Intro Session 1 June 2pm to 3pm, and 6, 7, 13 and 14 June
• Intro Session 1 June 10am to 11am, and 6, 8, 15 and 21 June
• Intro Session 16 June 2pm to 3pm, and 20, 21, 27 and 28 June
• Intro Session 4 July 2pm to 3pm, and 11, 12, 18 and 19 July 2023
• Intro Session 6 July 2pm to 3pm, and 13, 14, 20 and 21 July 2023
• Intro Session 9 August 3pm to 4pm, and 17, 22, 23 and 29 August 2023

1. Login to HSeLanD
2. Click on Courses
3. Click on Human Resources
4. Click on Leadership, Learning and Talent Management
5. You will see the LLTM programmes listed please select the programme you wish to attend
6. You will see the programme information and scroll down to see the different Sessions
7. Click on the Enrol button for the Session you wish to attend and complete the details to book a place.

Learning Objectives

By completing this programme, participants should understand their role and responsibilities as a Manager in relation to the following areas:

• Employee Performance
• Managing Employee Grievances
• Managing Attendance / Dignity at Work / Trust in Care / Management of Atypical Contracts
• Equal Opportunities

Date and time 

2 day programme, 9am to 4.30pm

• Tuesday 13 and Tuesday 20 June
• Tuesday 27 and Wednesday 28 June

Leadership, Learning and Talent Management’s (LLTM) 2022 virtual programmes are available to be booked online via HSeLanD. Please follow the steps outlined below:

1. Login HSeLanD
2. Click on Courses
3. Click on Human Resources
4. Click on Leadership, Learning and Talent Management
5. You will see the LLTM programmes listed please select the programme you wish to attend
6. You will see the programme information and scroll down to see the different Sessions
7. Click on the Enrol button for the Session you wish to attend and complete the details to book a place.

Learning Objectives

Upon completion of this workshop, participants will be able to:

• Be able to describe and understand how a coaching approach enables an engaging effective management / leadership style
• Distinguish between Counselling, Mentoring and Coaching
• Be able to use impactful communication that allows a coaching style of Management/ Leadership
• Recognise the impact of self-awareness, and emotional intelligence on working relationships
• Explore how to engage in supportive feedback using a coaching approach

Contact details

Email: betty.carolan@hse.ie

Date and time:

Half day programme, 9.00am -1.00pm

• Tuesday 13 June
• Thursday 22 June

To access the Managing Your Time Effectively programme:

1. Login to HSeLanD
2. Select Courses from the top menu.
3. Choose Human Resources from the Course Catalogues and select the LLTM Catalogue.
4. View the LLTM programmes listed and select the programme you wish to attend.
5. Read the programme information and scroll down to click on the Green Enrol button for the Session you wish to attend.
6. Fill in the Enrolment Confirmation Form and select the Green Enrolment button.
7. Confirmation Email will be sent to participants once enrolment has been confirmed. The Virtual training link and pre-programme information will be contained in this email.

Programme Aim

To provide staff with the opportunity to explore how they are using their time and how they could plan their work more effectively.

Learning Objectives

Upon completion of this workshop, participants will have developed their understanding of:

• What is time?
• Types of time
• Prioritisation of work tasks
• Dealing with time wasters and time stealers
• Time management and stress
• Personal action planning

Contact Details:

Email: betty.carolan@hse.ie

Date and time

Half day programme, 9.00am -1.00pm

• Tuesday 27 June

To access the Effective Feedback programme:

1. Login to HSeLanD
2. Select Courses from the top menu.
3. Choose Human Resources from the Course Catalogues and select the LLTM Catalogue.
4. View the LLTM programmes listed and select the programme you wish to attend.
5. Read the programme information and scroll down to click on the Green Enrol button for the Session you wish to attend.
6. Fill in the Enrolment Confirmation Form and select the Green Enrolment button.
7. Confirmation Email will be sent to participants once enrolment has been confirmed. The Virtual training link and pre-programme information will be contained in this email.

Learning Objectives

Upon completion of this workshop, participants will be able to:

• Define Effective Feedback
• Discuss the barriers to providing feedback
• Know the benefits of giving and receiving feedback
• Describe the characteristics of Effective Feedback
• Practice skills required in giving Effective Feedback

Contact details

Email: Maryacton.McHugh@hse.ie

Date and time

Half-day programme, 9am to 1pm

• Wednesday 7 June

To access the Presentation Skills programme:

1. Login to HSeLanD
2. Select Courses from the top menu.
3. Choose Human Resources from the Course Catalogues and select the LLTM Catalogue.
4. View the LLTM programmes listed and select the programme you wish to attend.
5. Read the programme information and scroll down to click on the Green Enrol button for the Session you wish to attend.
6. Fill in the Enrolment Confirmation Form and select the Green Enrolment button.
7. Confirmation Email will be sent to participants once enrolment has been confirmed. The Virtual training link and pre-programme information will be contained in this email.

Programme Aim

Communicating ideas effectively to your audience is the key to any successful presentation. This practical Presentation Skills course not only provides the tools and information to help you do this, but also allows you to put these new skills into practice. Another objective of this course is to help you cope with the inevitable nerves that accompany making a presentation.

Learning Objectives

This programme will support you to:

• Prepare your presentations more effectively
• Build confidence and professionalism
• Manage nerves
• Engage your audience by mastering the art of presence (Voice/Body language)
• Connecting with your audience

Contact details

Email: carmel.carlin@hse.ie

Phone: 056 7785543

Date and time

1-day programme, 9am to 5pm

• 7 June
• 14 June

To access the Managing Teams Effectively programme:

• Login to HSeLanD
• Select Courses from the top menu.
• Choose Human Resources from the Course Catalogues and select the LLTM Catalogue.
• View the LLTM programmes listed and select the programme you wish to attend.
• Read the programme information and scroll down to click on the Green Enrol button for the Session you wish to attend.
• Fill in the Enrolment Confirmation Form and select the Green Enrolment button.
• Confirmation Email will be sent to participants once enrolment has been confirmed. The Virtual training link and pre-programme information will be contained in this email.

Programme Aim

To create conditions which enable effective team management whether working face to face or in a blended working environment.

Learning Objectives

Participants will learn to:

• Understand the elements of high performing, effective teams
• Appreciate the context in which teams operate in the HSE
• Develop self-awareness of your own management and communication style
• Enable the development of a positive team culture
• Promote a culture of trust in your team
• Promote the implementation of the key principles of psychological safety.

Contact Details:

Email: monica.phelan@hse.ie
Phone: 056 7785505

To access the course:

1. Login to HSeLanD
2. Select Courses from the top menu.
3. Choose Human Resources from the Course Catalogues and select the LLTM Catalogue.
4. View the LLTM programmes listed and select the programme you wish to attend.
5. Read the programme information and scroll down to click on the Green Enrol button for the Session you wish to attend.
6. Fill in the Enrolment Confirmation Form and select the Green Enrolment button.
7. Confirmation Email will be sent to participants once enrolment has been confirmed. The Virtual training link and pre-programme information will be contained in this email

Programme aim

This one-day retirement planning seminar assists participants in planning for their approaching retirement. It is delivered as a combination of virtual presentations from speakers from various speciality areas and a series of pre-recorded webinars.

Learning objectives

The seminar is delivered by subject matter experts and will provide information on a range of topics to support staff in making the transition from work to retirement, such as:

• Superannuation
• Legal matters
• Social Welfare Benefits
• Coaching for retirement

The seminar is supported with the following webinars to provide additional information in areas of:

• Healthy activity in retirement
• The transition from working in the HSE to retirement
• Opportunities for volunteering in retirement
• Five ways to well being

Contact details: 

Email: joan.balfe@hse.ie
Phone: 087453181

Now Available on HSeLanD

The HSE recognises the importance of adopting a proactive approach to the management of risk to support the achievement of objectives and compliance with governance requirements.

A key feature of managing risk in everyday practice relates to recognising risks and putting in place systems and processes to reduce their occurrence, or if they do occur, to minimise their impact.

The HSE Excel Risk Register is a macro-enabled tool that assists areas with recording and monitoring of risks as part of the risk management process. This module provides a step by step guide to using the HSE Excel Risk Register tool, which will assist staff who undertake the role of Risk Register Administrator in their area.

All sessions 10am to 4pm

• Register for Fundamentals in Clinical Audit training on Monday 11 September
• Register for Fundamentals in Clinical Audit training on Tuesday 12 September

The Fundamentals in Clinical Audit course is delivered online with traditional classroom methods and virtual classroom sessions, using Zoom.

Eligibility criteria:

We would expect those enrolling to have limited or no experience of clinical audit.

Design and delivery:

The programme runs over one full day, from 10am to 4pm.

Contact details:

ncca@hse.ie

Time

Morning sessions and afternoon sessions, 10am to 12.30pm or 1pm to 3.30pm

• Register for Fundamentals in Clinical Audit Workshop morning session on Thursday 21 September
• Register for Fundamentals in Clinical Audit Workshop afternoon session on Thursday 21 September

Workshop eligibility criteria:

We would expect those enrolling to have limited or no experience of clinical audit and to have completed the Fundamentals in Clinical Audit Session Virtual Programme (full day).

Workshop design and delivery:

Programme will be run from 10am to 12:30pm OR 1pm to 3.30pm

Contact details:

ncca@hse.ie

Time

All sessions 10am to 4pm

• Register for the Advanced Course in Clinical Audit on Monday 12 June
• Register for the Advanced Course in Clinical Audit on Wednesday 4 October
• Register for the Advanced Course in Clinical Audit on Thursday 5 October

This Advanced Course is delivered online with traditional classroom methods and within virtual classroom sessions, using Zoom.

Eligibility criteria

We would expect those enrolling:

• to have undertaken the Fundamentals in Clinical Audit Course (virtual or e-learning)
• to have undertaken the Fundamentals in Clinical Audit Workshop session
• and/or to have considerable previous experience of facilitating clinical audit.

Design and delivery

These sessions are a 'full day format' to deliver key content. Further resources will be made available via an online learning portal.

Contact details

ncca@hse.ie or patricia.gibbons1@hse.ie

Register by emailing changeguide@hse.ie with subject line: Change Guide in Action Workshop to secure a place.

Workshop dates:

• 28 June
• 27 September
• 25 October
• 22 November

This lively, interactive virtual workshop on the Change Guide in Action, features your Health and Social Care colleagues shared experiences of delivering effective and sustainable change. This evidence-based approach puts People and Culture at the Centre of the Change.

Learning outcomes include:

1. Participants review shared experiences from staff who used the Change Guide to support people and culture change co-design.
2. Focus is on an examination of the Change Guide in action and the application of the core concepts, tools and templates to a specific shared experience.
3. Signpost other resources about the Change Guide.

Register by emailing changeguide@hse.ie with subject line: Change Consultation Clinic

Date and time:

Clinics run from 10 am to 1 pm

• 8 June
• 14 September
• 12 October
• 9 November
• 14 December

The Change Consultation Clinic is facilitated by experienced HSE Organisation Development Practitioners from the Change and Innovation Team, Kells, Co Meath.

The People’s Needs Defining Change - Health Services Change Guide informs our practitioners’ practice. It is the essential guide to change, mapping out a step-by-step approach and also assisting you address the ‘messiness of change’.

The Change Guide, researched in the context of healthcare in Ireland, is evidence-based. It is the policy framework and agreed approach to change signed off by HSE Leadership and co-sponsored and agreed with the Trade Unions.

You can enrol on this self-directed eLearning programme on by logging in to HSeLanD and entering ‘Delivering Change in Health Services eLearning programme’ in the courses search box.

This eLearning Programme takes you through all you need to know about people and culture change in 4 accessible modules. It provides you with practical help including tools and resources to support your service improvements and is relevant for staff at all levels. It aims to build your capacity, skills and confidence for delivering positive change in a complex environment such as health and social care.

Watch this short video introducing the Health Service‘s Change framework

This self-directed eLearning programme will take 90 minutes approximately to complete.

Learning outcomes:

By the end of the eLearning Programme you will be able to:

• focus on creating the conditions and readiness for change and service improvements, using the people and culture change platform to guide your thinking
• understand how best to engage with all the people who will be impacted by the change
• use the key change activities to define what needs to change, design a better service and deliver on key results for service users and staff
• understand how to apply the learning in practice to deliver positive change and innovation
• use the tools and templates to help you deliver safer better healthcare

Register for the TCD and HIHI Postgraduate Diploma in Healthcare Innovation

Date and time

One Year Programme, October 2023 to August 2024

Closing date for applications: Friday 30 June 2023

Training details

This Postgraduate Diploma, NFQ Level 9 Qualification from Trinity College Dublin and is delivered via blended teaching in the classroom and online. It is aimed at the healthcare and health-related professional.

Watch a video about the TCD and HIHI Postgraduate Diploma in Healthcare Innovation on YouTube

Individuals completing the Postgraduate Diploma will gain an in-depth knowledge of the dynamics of embedding an innovative culture within the healthcare system with an awarded Postgraduate Diploma in Healthcare Innovation by the School of Medicine, Trinity College Dublin and becoming part of the National Network of HIHI Innovation Champions.

Contact PGDip.HealthcareInnovation@tcd.ie for more information.

The programme is available to existing HSE staff on HSeLanD. Prospective external candidates can access the modules on hse.ie.

A new eLearning programme for current and potential staff to guide and support them in securing a role in the HSE, from the initial application through to the interview itself, is now available.

The ‘Getting a Job in the HSE’ eLearning programme is made up of 3 modules running 10 to 20 minutes each.

The job application and interview process can seem daunting for many. We aim to remove as many perceived barriers to job applicants and hope that the eLearning programme will guide people through the process and provide them with the skills they need for a successful application.

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Programme details

Do you want to gather information about people's ethnic backgrounds to help improve our health services and ensure fairness for everyone? Do you know what questions you can/should ask about ethnicity?

Check out the eLearning module 'Introduction to Ethnic Equality Monitoring' on www.hseland.ie.

This module offers a clear explanation of what ethnic equality monitoring is and why it's important in healthcare. By completing the module you will know how to sensitively gather information from clients, what to record and where to get more information.

Read about Ethnic Equality Monitoring

Contact

socialinclusion@hse.ie

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This new module Understanding Migrant Mental Health will increase your awareness of what shapes mental health and wellbeing and to understand the unique challenges that people from migrant communities experience in relation to their mental health and wellbeing. It was commissioned and developed through a partnership between the National Social Inclusion Office (HSE) and Health & Wellbeing (HSE).