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Leading Multicultural Teams

Programme aim

The overall aim of the programme is to enable participants to build the necessary skills and knowledge to manage multicultural teams effectively. This programme will provide participants with an understanding of some of the issues than can arise within multicultural teams and how to effectively manage those issues. It will enable line managers to promote healthy working relationships within their teams and foster a positive environment within the workplace.

Learning objectives

On completion of this programme you will be able to:

  • recognise key concepts relating to diversity, equality and inclusion
  • list examples of unconscious bias that may occur relating to multicultural teams
  • identify the difference between cultural awareness and cultural intelligence
  • recognise how culture impacts on work processes and dynamics
  • manage common workplace cultural issues and challenges
  • highlight a manager’s role in developing an inclusive working environment for multicultural teams


This is a half-day programme.

Targeted participants

Staff in the HSE and Section 38 organisations who have leadership responsibilities.

Programme requirements

This virtual programme is an interactive and participative programme. Participants will be engaging with each other and with the facilitator in discussion and in group work. You will need to be able to see and hear each other throughout the programme.

To facilitate the best learning experience for all participants, you should only sign up for a programme if you have a laptop or PC with a camera, audio and a reliable internet connection. Using a tablet or mobile phone is not recommended. These do not allow you to access all the functionality needed to participate in the programme.

Programme pre-requisites

Complete HSE Diversity, Equality and Inclusion eLearning on HSeLanD.

  • Module 1: An Introduction to Diversity, Equality and Inclusion
  • Module 3: Working in a Diverse Team


Upon completion of this programme, health and social care professionals registered with CORU can identify this programme as a suitable continuous professional development (CPD) activity for their role. CPD credits may then be allocated based on the new or enhanced learning associated with the activity.

View dates and book a place

How to book Leadership, Learning and Talent Management (LLTM) programmes on HSeLanD


Sean O’Grady