Login to HR & Payroll Self Service
Getting started on HR & Payroll Self Service
Getting started
An introduction to HR & Payroll Self Service (video)
Setting up a HR & Payroll Self Service account
If you are a new employee you will receive an email with details on how to log on.
If you were employed before April 2023 follow the steps below to activate your HR & Payroll Self Service account:
- Go to Health Shared Services Self Service portal
- Select the Registration tab, and then select HSE Staff Registration from the drop-down menu
- Enter your SAP personnel number and select next
- Enter your email address and select next
- An email will be sent to the email address with which you have registered
- Check your emails and click on the link to complete the portal registration
- Once logged into the Health Shared Services Self Service portal, select the HSE online form tab and select Self Service-NiSRP
- Select the account activation type (employee, manager or retiree) (note: managers must complete an employee account activation form and a manager account activation form)
- Complete the form and select submit
- A ‘submission completed successfully’ message will appear on screen. You will receive an email confirming your details have been received
- You will receive an email from the SAP security team within 2 working days containing your self service account log-in details and instructions
Account set-up support
Activate your HR and Payroll Self Service guide (PDF, 1.1 MB, 10 pages)
How to set up a HR & Payroll Self Service account - YouTube
Frequently asked questions (PDF, 547 KB, 2 pages)
Logging into HR & Payroll Self Service for the first time
Login ID
Your login ID starts with E plus your 8-digit personnel number. If you don’t know your personnel number you will find it printed on your payslip.
Managers' login ID is the letter M plus your personnel number.
Retirees login ID is the letter R plus your personnel number (R********)
How to log into HR & Payroll Self-Service for the first time from a HSE device (For Employees and Managers only)
Follow these steps to get set up for the first time and to set your password.
- Access HR & Payroll Self Service
- Select the Password Reset option
- Enter your Logon ID. This is your personnel number preceded by E and mobile number in the format 353 87*******.
- Select Reset
- Enter your Logon ID and type in (or copy & paste) the Temporary Password received in the text message.
- Select Log on
- Enter the Old Password. This is the Temporary Password sent to your mobile number. Enter a new password and confirm this. The password must be at least 8 characters long with a requirement for one uppercase letter, one number, and a special character for example $&!.
- Select Change
- Your password is now changed and you are logged in to HR & Payroll Self Service
How to log into HR & Payroll Self-Service for the first time from a Personal device (for Employees and Retirees only)
Follow these steps to get set up for the first time and to set your password:
- Access HR & Payroll Self Service
- Select Password Reset
- Enter your Login ID (This is your personnel number (8 digits eg 30123456) prefaced by the letter E for Employees and R for Retirees and mobile number in the format 35387*******.
- Select Reset
- Enter your Login ID and type in (or copy & paste) the Temporary Password received in the text message.
- Select Log on. Accessing Self-Service from a personal device requires an additional verification code, an 8-digit number every time you log in. The code is sent via text message to your mobile phone. This is a security step, similar to the process used in online banking
- Enter the verification code on the login screen.
- Click Log on
- Enter the Old Password. This is the Temporary Password sent to your mobile number. Enter a new password and confirm this. The password must be at least 8 characters long with a requirement for one uppercase letter, one number and a special character for example $&!.
- Click Change
- Your password is now changed and you are logged in to HR & Payroll Self Service
Devices you can use to access HR & Payroll Self Service
You can access HR & Payroll Self-Service on your:
- work or personal computer
- mobile phone or tablet
When logging in from a personal device, you will be sent a 8 digit verification code via text message to your mobile phone. This is a security step, similar to the process used in online banking.
If you do not have a mobile phone number, you will continue to receive the verification code to your email.
For security reasons, managers must access HR & Payroll Self Service using a HSE device.
Use a desktop shortcut
When you bookmark the HR & Payroll Self Service web address, your browser saves the address for that session only. When you revisit the site using that bookmark you will get an error 'SAML2'.
You are recommended to set up a desktop shortcut for the web address.
Creating a desktop shortcut
- Right-mouse click on a blank part of your desktop
- Select 'New' and 'Shortcut'
- On the next screen enter https://myhseselfservice.hse.ie
- Click Next and name the link as HR & Payroll Self Service logon
- Click Finish
Use your mobile phone
Creating an icon and adding it to your home screen is the easiest way to access HR & Payroll Self Service on your mobile phone.
Save icon on Apple smartphone
- Open Safari internet browser
- Click into address bar and type: https://healthservice.hse.ie/staff/myhseselfservicesupport/
- Click Go
- Click the share button (middle button on the bottom of the screen)
- Scroll up and select Add to Home Screen
- Click Add
- Return to Home Screen and open the newly added icon
- Click Login to HR & Payroll Self Service
Save icon on Samsung (android) smartphone
- Open Google Chrome internet browser
- Click into address bar and type: https://healthservice.hse.ie/staff/myhseselfservicesupport/
- Click on the three dots in top right hand corner
- Scroll up and select Add to Home Screen
- Click Add
- Touch and hold the icon and place it on the home screen
- Click the newly added icon
- Click Login to HR & Payroll Self Service
How to save HR & Payroll Self Service icon to Apple iPhone (video)
How to save HR & Payroll Self Service icon to Samsung smartphone (video)
Related content
For employees
- view your payslips
- update your bank details
- update your address details
- apply for leave
- carry forward leave
- submit travel expenses
- view leave, expenses and other reports
For managers
- review and approve leave and travel
- access a team calendar
- view reports
- set up a substitute manager when you're on leave
- change reporting relationships
Guides and tutorials
HR & Payroll Self Service common helpdesk topics and solutions (PDF, 2.2 MB, 5 pages)
Login instructions for HSE devices (PDF, 599 KB, 4 pages)
Login instructions for personal device (PDF, 727 KB, 5 pages)
Update your email address (video tutorial)
HSeLanD training
HR & Payroll Self Service (NiSRP) eLearning course modules on www.hseland.ie
The eLearning course contains modules for employees; for managers and approvers; for staff who travel for work purposes.
Search for the relevant module title on the HSeLanD home page, or access through the Business Skills catalogue.
Each module takes approximately 20 minutes to complete.
Recorded webinars
For staff in HSE East, HSE South West, South East, Midlands, Mid West and North West
HR & Payroll Self Service log on webinar (video)
For staff in HSE South West
The current series of live webinars are ongoing. Recorded versions of these webinars are available:
HR & Payroll Self-Service general awareness webinar for employees (video)
HR & Payroll Self-Service general awareness webinar for managers (video)
Contact
Contact HR & Payroll Self Service helpdesk (NiSRP) using any of the following options:
Log your query on Health Shared Services Self Service Portal
Email support.nisrp@hse.ie
When emailing the helpdesk include your name and personnel number (or your PPS number if you do not know your personnel number).
Phone: 0818 300 296 9am to 4.30pm Monday to Friday
For pay and payslip queries contact your local payroll department