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Address, personal information and bank details

Login to HR & Payroll Self Service

You can update your address, personal information and bank details on HR & Payroll Self Service.

Update addresses and personal information

You can update your:

  • home, work and next-of-kin addresses
  • email address - you can use your work or personal email address
  • mobile phone number

Note: temporary passwords and verification codes (personal device only) will be sent to the mobile phone number or email address you provide.

My addresses tutorial guide (PDF, 573KB, 3 pages)

My addresses tutorial (video)

Updating email address (PDF, 654KB, 2 pages)

Update bank details

You can update details for banks based in Ireland only.

My bank details tutorial guide (PDF, 870KB, 4 pages)

My bank details tutorial (video)


Contact HR & Payroll Self Service helpdesk (NiSRP) using any of the following options:

Log your query on Health Shared Services Self Service Portal


When emailing the helpdesk include your name and personnel number (or your PPS number if you do not know your personnel number).

Phone: 0818 300 296 9am to 4.30pm Monday to Friday

For pay and payslip queries contact your local payroll department