Get started on HR and Payroll Self Service

Login to HR & Payroll Self Service

Getting started on HR and Payroll Self Service

For employees

For managers

For retirees

Guides and tutorials

Getting started

An introduction to HR and Payroll Self Service (video)

How to activate your HR and Payroll Self Service Account (video)

Setting up a HR and Payroll Self Service account

For all employees (apart from employees in HSE North East) follow the steps below to activate your HR and Payroll Self Service account.  

If you are a new employee you do not need to complete the steps to activate your account. You will receive an email with details on how to log on. 

1. Click on link to Health Shared Services Self Service portal
2. Select 'Registration tab' at the top right hand corner and then select 'HSE Staff Registration' from the drop-down menu
3. Enter your HSE (SAP) personnel number. This is an 8 digit number which you will find on your payslip
4. Enter your email address and select 'submit'
5. A verification link will be sent to the email address that you entered in Step 4
6. Check your emails. You will receive an email from SAP CoE (noreply.hssportal@hse.ie) - click on the link provided
7. Once you click on the link, an invitation code appears - only click on 'register'
8. You are then asked to create a 'username' and 'password'. Create your own username (no restrictions on this, for example, this could be your email). Create your own password. This should have 8 characters that includes upper case, lower case and special character, for example, We!$%. This username and password is used for Health Shared Services Self Service portal only (not for HR and Payroll Self Service access)
9. Enter the Captcha code and click on 'register'
10. User Profile appears on screen
11. To complete activation, select HSE Online Forms at the top of the screen and select Self Service NiSRP from the drop-down menu
12. Complete the form - select the account activation type (employee, manager, or retiree). Please note: all employees must complete the Self Service-NiSRP form once. However, if you are a manager you will need to complete this form twice - once as an employee and once as a manager (repeat step 11 if manager profile is required)
13. Once the form is completed, select 'submit'. A 'submission completed successfully' message will appear on screen and you will receive an email from noreply.nisrp@hse.ie confirming your details have been received

Note for HSE West staff only

The system will be available to HSE West employees from 10 June 2024.

You will find your HSE (SAP) personnel number under 'Group Personal No' on the ResourceLink payslip. It will appear like 005 / 70123456. In this instance the HSE (SAP) personnel number is 70123456 in Paygroup 005.

Staff in Portiuncula University Hospital will see the number printed as 'SAP Personnel Number' on the Perfast payslip.

Activating your HR and Payroll Self Service Account Guide (PDF, 469 KB, 5 pages)

Frequently asked questions (PDF, 547 KB, 2 pages)

Logging into HR and Payroll Self Service for the first time

Login ID

Your login ID starts with E plus your HSE (SAP) personnel number. This is an 8 digit number which you will find on your payslip.

Managers' login ID is the letter M plus your personnel number.

Retirees login ID is the letter R plus your personnel number (R********)

How to log in to HR and Payroll Self-Service for the first time from a HSE device (for employees and managers only)

Follow these steps to get set up for the first time and to set your password.

1. Access HR and Payroll Self Service
2. Select the Password Reset option
3. Enter your Logon ID. This is your personnel number preceded by E and mobile number in the format 353 87*******
4. Select Reset
5. Enter your Logon ID and type in (or copy and paste) the Temporary Password received in the text message
6. Select Log on
7. Enter the Old Password. This is the Temporary Password sent to your mobile number. Enter a new password and confirm this. The password must be at least 8 characters long with a requirement for one uppercase letter, one number, and a special character for example $&!
8. Select Change
9. Your password is now changed and you are logged in to HR and Payroll Self Service

How to log into HR and Payroll Self-Service for the first time from a Personal device (for Employees and Retirees only)

Follow these steps to get set up for the first time and to set your password:

1. Access HR and Payroll Self Service
2. Select Password Reset
3. Enter your Login ID. This is your HSE (SAP) personnel number prefaced by the letter E for Employees and R for Retirees and mobile number in the format 35387*******
4. Select Reset
5. Enter your Login ID and type in (or copy and paste) the Temporary Password received in the text message
6. Select Log on. Accessing Self-Service from a personal device requires an additional verification code, an 8-digit number every time you log in. The code is sent via text message to your mobile phone. This is a security step, similar to the process used in online banking
7. Enter the verification code on the login screen.
8. Click Log on
9. Enter the Old Password. This is the Temporary Password sent to your mobile number. Enter a new password and confirm this. The password must be at least 8 characters long with a requirement for one uppercase letter, one number and a special character for example $&!
10. Click Change
11. Your password is now changed and you are logged in to HR and Payroll Self Service

Devices you can use to access HR and Payroll Self Service

You can access HR and Payroll Self-Service on your:

• work or personal computer
• mobile phone or tablet

When logging in from a personal device, you will be sent a 8 digit verification code via text message to your mobile phone. This is a security step, similar to the process used in online banking.

If you do not have a mobile phone number, you will continue to receive the verification code to your email.

For security reasons, managers must access HR and Payroll Self Service using a HSE device.

Use a desktop shortcut

When you bookmark the HR and Payroll Self Service web address, your browser saves the address for that session only. When you revisit the site using that bookmark you will get an error 'SAML2'.

You are recommended to set up a desktop shortcut for the web address.

Creating a desktop shortcut

1. Right-mouse click on a blank part of your desktop
2. Select 'New' and 'Shortcut'
3. On the next screen enter https://myhseselfservice.hse.ie
4. Click Next and name the link as HR and Payroll Self Service log­on
5. Click Finish

Use your mobile phone

Creating an icon and adding it to your home screen is the easiest way to access HR and Payroll Self Service on your mobile phone.

Save icon on Apple smartphone

• Open Safari internet browser
• Click into address bar and type: https://healthservice.hse.ie/staff/myhseselfservicesupport/
• Click Go
• Click the share button (middle button on the bottom of the screen)
• Scroll up and select Add to Home Screen
• Click Add
• Return to Home Screen and open the newly added icon
• Click Login to HR and Payroll Self Service

Save icon on Samsung (android) smartphone

• Open Google Chrome internet browser
• Click into address bar and type: https://healthservice.hse.ie/staff/myhseselfservicesupport/
• Click on the three dots in top right hand corner
• Scroll up and select Add to Home Screen
• Click Add
• Touch and hold the icon and place it on the home screen
• Click the newly added icon
• Click Login to HR and Payroll Self Service

How to save HR and Payroll Self Service icon to Apple iPhone (video)

How to save HR and Payroll Self Service icon to Samsung smartphone (video)

Related content

Technical queries

For employees

• view your payslips
• update your bank details
• update your address details
• apply for leave
• carry forward leave
• submit travel expenses
• view leave, expenses and other reports

For managers

• review and approve leave and travel
• access a team calendar
• view reports
• set up a substitute manager when you're on leave
• change reporting relationships

Guides and tutorials

HR and Payroll Self Service common helpdesk topics and solutions (PDF, 2.2 MB, 5 pages)

Login instructions for HSE devices (PDF, 599 KB, 4 pages)

Login instructions for personal device (PDF, 727 KB, 5 pages)

Update your email address (video tutorial)

HSeLanD training

HR and Payroll Self Service (NiSRP) eLearning course modules on www.hseland.ie

The eLearning course contains modules for employees; for managers and approvers; for staff who travel for work purposes.

Search for the relevant module title on the HSeLanD home page, or access through the Business Skills catalogue.

Each module takes approximately 20 minutes to complete.

Recorded webinars

HR and Payroll Self Service log on webinar (video)
This recorded webinar shows how to logon to HR and Payroll Self Service. You will also learn how to create shortcut icons on your phone or PC. (15 minutes)

HR and Payroll Self-Service general awareness webinar for employees (video)
This is a recorded webinar which gives you the information you need to get started on HR and Payroll Self Service. Use the chapters to go direct to the section of the webinar that interests you most. (23 minutes)

HR and Payroll Self-Service general awareness webinar for managers (video)
This is a recorded webinar which gives managers the information they need to get started on HR and Payroll Self Service. (27 minutes)