Log in to Health and Safety helpdesk
Use the helpdesk to log requests for advice, support and OSH training. This will lead to a faster response time and a record of your request.
Benefits of using the helpdesk include:
- saves time and avoids phone wait times
- allows for more convenience because you can log your calls at any time
- enables you to view and track the progress of requests
- allows you to update your requests or add a note
- allows line managers and trainers to request OSH training using an online form
- reduces paper forms and administration
How to use the helpdesk
Watch a short video on how to log a request or book OSH training through the National Health and Safety Function Ivanti Helpdesk.
A guide on how to use the national health and safety helpdesk (video)
How to log a Health and Safety request
- Click on health and safety helpdesk link.
- Click on the ‘OSH Information and Advice’ tile or ‘OSH Training request’ tile.
- Complete the online form.
HSE Health and Safety Ivanti Helpdesk User Guide (PDF, 910 KB, 11 pages)
Related documents
Occupational Safety and Health newsletters
Occupational Safety and Health helpdesk poster (PDF, 5.7 MB, 1 page)
Contact
Contact HSE Health and Safety helpdesk (HSE and Section 38 and 39 staff only)
Use the Health and Safety Self Service Portal
Phone: 1800 420 420
Monday to Friday 10.30am to 12 noon and 2.00pm to 3.30pm