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Reporting a stolen or lost device

Laptop, tablet, mobile phone

Process to follow when reporting a stolen or lost device

Complete the data breach incident form

Complete, print and sign the report, scan and attach to a self service incident ticket or email to your service desk mailbox

Contact Vodafone Support regarding your mobile phone: 1800 855 838

Contact the National Service Desk (NSD) regarding your laptop or tablet: 0818 300 300

Mobile device

Report a lost or stolen Vodafone device to Vodafone Support on 1800 855 838

Report a lost or stolen 3 phone to 3 Support on 061 203 424

Paper-based data breaches

Report paper-based data breaches (such as losing printed files) to your region's data protection officer

Contact the National Service Desk (NSD)

Use NSD Self Service or phone 0818 300 300

Page last reviewed: 20/11/2020
Next review due: 20/11/2023