Laptop, tablet, mobile phone
Process to follow when reporting a stolen or lost device
Complete the data breach incident form
Complete, print and sign the report, scan and attach to a self service incident ticket or email to your service desk mailbox
Contact Vodafone Support regarding your mobile phone: 1800 855 838
Contact the National Service Desk (NSD) regarding your laptop or tablet: 0818 300 300
Mobile device
Report a lost or stolen Vodafone device to Vodafone Support on 1800 855 838
Report a lost or stolen 3 phone to 3 Support on 061 203 424
Paper-based data breaches
Report paper-based data breaches (such as losing printed files) to your region's data protection officer
Contact the National Service Desk (NSD)
Use NSD Self Service or phone 0818 300 300