Latest training opportunities

Find details of the latest training opportunities released for HSE staff

Performance Achievement

Performance Achievement Webinar Series

The webinar series is available via HSeLanD:

  • Log into HSeLanD
  • Choose the Hubs & Resources tab
  • View the Performance Achievement Hub
  • Click the resources tab
  • Choose training resources

Learn what is included in PA, how to set objectives and prepare for your PA meeting.

There is an introduction followed by 4 main parts. All staff should complete the introduction and parts 1 and 2. Parts 3 and 4 are particularly relevant to managers who carry out Performance Achievement review meetings. All staff can watch these.

  • Part 1: Why Performance Achievement and what is Performance Achievement?
  • Part 2: Setting Performance Achievement objectives
  • Part 3: Performance Achievement skills
  • Part 4: Preparing for a Performance Achievement meeting as a manager

Contact details:

Andrew Lynch

Portfolio Lead

andrew.lynch2@hse.ie

Delivering Change in Health Services

Change Consultation Clinic provided by Organisation Development & Change

Date and time: Thursday 8 December 2022, from 10am to 1pm

The virtual clinic will run from 10am to 1pm. Your appointment time will be for one hour. This time will be agreed directly with you by the Organisation Development and Change Practitioner assigned to your application.

To register for the New Change Consultation Clinic:

  • Email changeguide@hse.ie with subject line: 'Change Consultation Clinic' to register.
  • We will send you a short questionnaire to enable the OD practitioners to better understand your service and your specific change challenge.
  • When we receive the completed questionnaire, we will confirm your place and time for a one-to-one session.

Please note there are limited places so early registration is advised.

Find more information about the Change Consultation Clinic

Find more information about the Change Guide

Contact details:

Organisation Development and Change, Change and Innovation, Healthcare Strategy, Kells, Co. Meath.

046 925 1466

The National Dementia Office

Support pathways for people with non-cognitive symptoms of dementia

Go Live Date: Tuesday 6 December 2022

Please search “non-cognitive symptoms of dementia” on the HSeLanD website to find this module. The module can also be found in the “clinical skills” section of the course catalogue on HSeLanD

The National Dementia Office has launched a new eLearning module to support all healthcare professionals who provide care to people with dementia across all settings. Available now on HSeLanD, this 30 minute eLearning module ‘Support pathways for people with non-cognitive symptoms of dementia’ will help to determine the best person-centred supports for a person with non-cognitive symptoms of dementia and to recognise the risks of unnecessarily prescribing psychotropic medication.

The module contains 3 key topics:

  1. Non-cognitive symptoms of dementia
  2. Tailored person-centered support
  3. Risks of psychotropic medication

Contact details: mairead.bracken@hse.ie

Health and Wellbeing

Mind Your Wellbeing one-day workshop - Monaghan

Contact Belinda.Taylor@hse.ie for an application form

Date and time: Thursday 8 December 2022, 9.30am to 4.30pm

Location: Taunagh Outdoor Education & Training Centre, Dartrey via Cootehill PO, Co Monaghan. H26 HC83

This is a one-day workshop offered by Health Promotion & Improvement, Health and Wellbeing, to support staff to care for their own mental health and wellbeing and to build good self-care practices for every day

Mind Your Wellbeing one-day workshop - Louth

Contact Geralyn.nolan@hse.ie for an application form

Date and time: Thursday 19 January 2023, 9.15am to 4.30pm

Location: Ardee Business Park, Ardee, Co. Louth

This is a one-day workshop offered by Health Promotion & Improvement, Health and Wellbeing, to support staff to care for their own mental health and wellbeing and to build good self-care practices for every day.

Kick Start to Staff Health: Health and Wellbeing Taste Sessions - CHO 8 Midlands Louth Meath staff only

Register for Kick Start to Staff Health: Health and Wellbeing Taste Sessions

Or email HP.CourseNE@hse.ie to register

Date: Runs monthly from the first of the month to last day of the month

The Online Kick Start Taster Sessions for HSE Staff aim to help you make healthy choices and improve your overall health and wellbeing.

This is a virtual programme running over a calendar month. Each week we will send you an email containing WebEx links to the pre-recorded sessions (no more than 2 sessions per week for 4 weeks).

Each session will focus on improving your overall health and wellbeing and give you the confidence to make informed decisions on your health and wellbeing.

Programme consists of :

  • Online programme
  • Delivered over a calendar month
  • Pre-recorded sessions 30 minutes long
  • 24 hour access to sessions
  • Topics cover Healthy Eating, Self-care & Stress Management, Men’s and Women’s Health, Physical Activity etc.
  • Links to additional Health Promotion and Improvement services and training

To sign up or for more information about the programme, please email HPCourse.NE@hse.ie

Making Every Contact Count (MECC) training programme

Find the MECC training programme on HSeLanD

MECC is a behaviour change programme aimed at the prevention and management of chronic disease. The MECC Programme includes a blended learning training course designed to provide health professionals with the knowledge and skills needed to raise the issue of lifestyle behaviour change with their patients as part of routine care.

The MECC training includes two new modules: ‘Talking about Overweight and Obesity’ and ‘Promoting Mental Health and Wellbeing’.

  • 8 sessions – each session is 30 minutes
  • Introduction to behaviour change – providing a foundation in behaviour change theory and techniques including the underlying principles of a patient-centred approach.
  • Six topic modules on smoking, alcohol and drugs, healthy eating and physical activity, mental health and overweight and obesity.
  • A skills into practice module - demonstrates the skills of how to carry out a brief intervention across a range of topics through a suite of video scenarios using real-life healthcare professionals

Find more information on the MECC training programme

Contact details:

makingevery.contactcount@hse.ie

Leadership and Management Development

Learning Talks Podcast - New Episode

Listen now to the new episode of Leadership, Learning & Talent Management’s Learning Talks Podcast.

In this episode Dr. Phillip Matthews joins us to discuss leadership as a two-way relationship. Phillip, an executive coach, leadership development practitioner and former captain of Ireland’s national rugby team, talks about the value and importance of co-creating the leadership relationship with team members. He highlights authentic leadership as a framework that can support leaders and managers in having honest conversations with colleagues. We also discuss balancing empathy and challenge, giving feedback and having regular dialogue to cultivate leader follower relationships.

The Learning Talks Podcast is available now on HSeLanD and can be listened to on your PC or on your phone.

To access on your PC:

  1. Login to hseland.ie
  2. Select Hubs & Resources and scroll down to find the 'Discovery Zone'
  3. Type Podcast into the search bar and select the 'Learning Talks' podcast

To access on your Phone:

  1. Login to hseland.ie
  2. Select the Menu Bars on the top right of the screen
  3. Select Hubs & Resources and scroll down to find the 'Discovery Zone'
  4. Type Podcast into the search bar and select the 'Learning Talks' podcast
Coaching Skills for Managers

Date and time: Two Day Programme, 9.00am – 4.30pm

  • 11 & 27 January 2023
  • 18 & 19 January 2023

Leadership, Learning and Talent Management’s (LLTM) 2022 virtual programmes are available to be booked online via HSeLanD. Please follow the steps outlined below:

  1. Login HSeLanD
  2. Click on Courses
  3. Click on Human Resources
  4. Click on Leadership, Learning and Talent Management
  5. You will see the LLTM programmes listed please select the programme you wish to attend
  6. You will see the programme information and scroll down to see the different Sessions
  7. Click on the Enrol button for the Session you wish to attend and complete the details to book a place.

Learning Objectives

Upon completion of this workshop, participants will be able to:

  • Be able to describe and understand how a coaching approach enables an engaging effective management / leadership style
  • Distinguish between Counselling, Mentoring and Coaching
  • Be able to use impactful communication that allows a coaching style of Management/ Leadership
  • Recognise the impact of self-awareness, and emotional intelligence on working relationships
  • Explore how to engage in supportive feedback using a coaching approach

Contact details: betty.carolan@hse.ie

Effective Feedback

Date and time: Half Day Programme, 9.00am – 1.00pm

  • 16 December

Leadership, Learning and Talent Management’s (LLTM) 2022 virtual programmes are available to be booked online via HSeLanD. Please follow the steps outlined below:

  1. Login HSeLanD
  2. Click on Courses
  3. Click on Human Resources
  4. Click on Leadership, Learning and Talent Management
  5. You will see the LLTM programmes listed please select the programme you wish to attend
  6. You will see the programme information and scroll down to see the different Sessions
  7. Click on the Enrol button for the Session you wish to attend and complete the details to book a place.

Learning Objectives

Upon completion of this workshop, participants will be able to:
• Define Effective Feedback
• Discuss the barriers to providing feedback
• Know the benefits of giving and receiving feedback
• Describe the characteristics of Effective Feedback
• Practice skills required in giving Effective Feedback

Excel Risk Register Training

Now Available on HSeLanD

The HSE recognises the importance of adopting a proactive approach to the management of risk to support the achievement of objectives and compliance with governance requirements.

A key feature of managing risk in everyday practice relates to recognising risks and putting in place systems and processes to reduce their occurrence, or if they do occur, to minimise their impact.

The HSE Excel Risk Register is a macro-enabled tool that assists areas with recording and monitoring of risks as part of the risk management process. This module provides a step by step guide to using the HSE Excel Risk Register tool, which will assist staff who undertake the role of Risk Register Administrator in their area.

Clerical Administration Development Programme

Date and time: 3 Day Programme, 9.00am – 5.00pm

  • 29 November & 15 December & 18 January
  • 14 & 15 December & 10 January
  • 11 & 12 January & 23 February
  • 24 January & 1 February & 8 March
  • 25 & 26 January & 2 March
  • 31 January & 2 February & 16 March

To access the Clerical Administration Development Programme:

  • Login to HSeLanD
  • Select Courses from the top menu.
  • Choose Human Resources from the Course Catalogues and select the LLTM Catalogue.
  • View the LLTM programmes listed and select the programme you wish to attend.
  • Read the programme information and scroll down to click on the Green Enrol button for the Session you wish to attend.
  • Fill in the Enrolment Confirmation Form and select the Green Enrolment button.
  • Confirmation Email will be sent to participants once enrolment has been confirmed. The Virtual training link and pre-programme information will be contained in this email.

Programme Aim

The Clerical Administration Development Programme (CADP) recognises the very valuable contribution played by Clerical Officers and Assistant Staff Officers working across the HSE. This virtual programme aims to develop and enhance essential administration skills required to deliver a service user-focused health service.

Learning Objectives

At the end of this programme you will have a knowledge and appreciation of:

  • Team working and your preferred working style
  • How you communicate effectively with service users and colleagues
  • How to make the best use of your time
  • Creating your personal development plan
  • Participating positively in meetings and how to take minutes of a meeting
  • Exploring personal resilience
  • Completing a Service Improvement Initiative that will impact positively on your service

Contact Details:

Email: claire.hever@hse.ie
Phone: 087 7871278

Retirement Planning

Date and time: 9.00am - 4.30pm

  • Tuesday 6 December

To access the Managing Remote Teams course:

  1. Login to HSeLanD
  2. Select Courses from the top menu.
  3. Choose Human Resources from the Course Catalogues and select the LLTM Catalogue.
  4. View the LLTM programmes listed and select the programme you wish to attend.
  5. Read the programme information and scroll down to click on the Green Enrol button for the Session you wish to attend.
  6. Fill in the Enrolment Confirmation Form and select the Green Enrolment button.
  7. Confirmation Email will be sent to participants once enrolment has been confirmed. The Virtual training link and pre-programme information will be contained in this email

Programme Aim

This one-day retirement planning seminar assists participants in planning for their approaching retirement. It is delivered as a combination of virtual presentations from speakers from various speciality areas and a series of pre-recorded webinars.

Learning Objectives

The seminar is delivered by subject matter experts and will provide information on a range of topics to support staff in making the transition from work to retirement, such as:

  • Superannuation
  • Legal matters
  • Social Welfare Benefits
  • Coaching for retirement

The seminar is supported with the following webinars to provide additional information in areas of:

  • Healthy activity in retirement
  • The transition from working in the HSE to retirement
  • Opportunities for volunteering in retirement
  • Five ways to well being

Contact details: 

Email: joan.balfe@hse.ie
Phone: 0874531810

Managing Remote Teams

Date and time: 9.00am - 5.00pm

  • Tuesday 7 February

To access the Managing Remote Teams course:

  1. Login to HSeLanD
  2. Select Courses from the top menu.
  3. Choose Human Resources from the Course Catalogues and select the LLTM Catalogue.
  4. View the LLTM programmes listed and select the programme you wish to attend.
  5. Read the programme information and scroll down to click on the Green Enrol button for the Session you wish to attend.
  6. Fill in the Enrolment Confirmation Form and select the Green Enrolment button.
  7. Confirmation Email will be sent to participants once enrolment has been confirmed. The Virtual training link and pre-programme information will be contained in this email.

Programme Aim

Participants will learn how to create the conditions to help them to effectively manage remote teams.

Learning Objectives

By completing this programme, participants will learn how to:

  • Use communication to effectively manage remote teams
  • Build trust amongst remote team members
  • Create an effective culture for remote working
  • Encourage wellbeing amongst remote team members

Contact details: 

Email: monica.phelan@hse.ie
Phone: 056 7785505

Effective Meetings

Date and time: Half day programme, 9.00am - 1.00pm

  • Thursday 8 December
  • Thursday 12 January
  • Thursday 26 January

To access the Effective Meetings programme:

  1. Login to HSeLanD
  2. Select Courses from the top menu.
  3. Choose Human Resources from the Course Catalogues and select the LLTM Catalogue.
  4. View the LLTM programmes listed and select the programme you wish to attend.
  5. Read the programme information and scroll down to click on the Green Enrol button for the Session you wish to attend.
  6. Fill in the Enrolment Confirmation Form and select the Green Enrolment button.
  7. Confirmation Email will be sent to participants once enrolment has been confirmed. The Virtual training link and pre-programme information will be contained in this email.

Program Aim

To provide participants with the necessary skills to manage meetings effectively.

Learning Objectives

  • Consider the steps necessary in the planning/preparation of an effective meeting.
  • Evaluate current meetings
  • Identify different roles involved in meetings
  • Structure an effective agenda
  • Adhere to effective meeting etiquette
  • Learn techniques for encouraging helpful participation and avoiding negative behaviour
  • Highlight best practice in recording decisions made and actions agreed

Contact details:

Email: Shirley.Aherne@hse.ie
Phone: 086 0455556

Managing Your Time Effectively

Date and time: Half day programme, 9.00am -1.00pm

  • Tuesday 20 December 2022
  • Thursday 19 January

To access the Managing Your Time Effectively programme:

  1. Login to HSeLanD
  2. Select Courses from the top menu.
  3. Choose Human Resources from the Course Catalogues and select the LLTM Catalogue.
  4. View the LLTM programmes listed and select the programme you wish to attend.
  5. Read the programme information and scroll down to click on the Green Enrol button for the Session you wish to attend.
  6. Fill in the Enrolment Confirmation Form and select the Green Enrolment button.
  7. Confirmation Email will be sent to participants once enrolment has been confirmed. The Virtual training link and pre-programme information will be contained in this email.
Minute Taking

Date and time: Half day programme, 9.00am -1.00pm

  • Thursday 1 December
  • Tuesday 13 December

To access the Minute Taking programme:

  1. Login to HSeLanD
  2. Select Courses from the top menu.
  3. Choose Human Resources from the Course Catalogues and select the LLTM Catalogue.
  4. View the LLTM programmes listed and select the programme you wish to attend.
  5. Read the programme information and scroll down to click on the Green Enrol button for the Session you wish to attend.
  6. Fill in the Enrolment Confirmation Form and select the Green Enrolment button.
  7. Confirmation Email will be sent to participants once enrolment has been confirmed. The Virtual training link and pre-programme information will be contained in this email.

Programme Aim

The aims and objectives of this programme are to introduce by means of a practical and interactive workshop skills and information which will help participants to produce minutes for meetings. The programme provides tips, techniques, and tools which will support participants to develop confidence in preparation for minute taking.

Learning Objectives

At the end of the programme participants will have a knowledge of the responsibilities of a Minute Taker before, during and after a meeting and will have an opportunity to practice minute taking.

  • Identify the key tasks and responsibilities for the minute taker
  • Discuss challenges to the role and possible solutions on how to overcome them
  • Provide tips and tools to help build confidence in the role
  • Tips on what can help reduce stress
  • Opportunity to practice taking minutes

Contact details

Email: carmel.carlin@hse.ie

Phone: 056 7785543

Presentation Skills

Date and time: Half day programme, 9.00am -1.00pm

  • Tuesday 6 December 2022
  • Tuesday 13 December 2022
  • Thursday 26 January
  • Thursday 23 February

To access the Presentation Skills programme:

  1. Login to HSeLanD
  2. Select Courses from the top menu.
  3. Choose Human Resources from the Course Catalogues and select the LLTM Catalogue.
  4. View the LLTM programmes listed and select the programme you wish to attend.
  5. Read the programme information and scroll down to click on the Green Enrol button for the Session you wish to attend.
  6. Fill in the Enrolment Confirmation Form and select the Green Enrolment button.
  7. Confirmation Email will be sent to participants once enrolment has been confirmed. The Virtual training link and pre-programme information will be contained in this email.

Programme Aim

Communicating ideas effectively to your audience is the key to any successful presentation. This practical Presentation Skills course not only provides the tools and information to help you do this, but also allows you to put these new skills into practice. Another objective of this course is to help you cope with the inevitable nerves that accompany making a presentation.

Learning Objectives

This programme will support you to:

  • Prepare your presentations more effectively
  • Build confidence and professionalism
  • Manage nerves
  • Engage your audience by mastering the art of presence (Voice/Body language)
  • Connecting with your audience

Contact details

Email: carmel.carlin@hse.ie

Phone: 056 7785543

Conducting an Informal Counselling Meeting

Login to HSeLanD

Conducting an Informal Counselling Meeting eLearning Programme is now available on HSeLanD.

The programme will support all HSE line managers in organising, conducting, and following up on an informal counselling meeting in line with the HSE’s Disciplinary Procedure.

The programme is available through the Personal Effectiveness catalogue on HSeLanD.

Health Library Ireland

Searching Medline/CINAHL (via Ebsco)

Register for Searching Medline/CINAHL (via Ebsco)

Date and time: Tuesday 6 December 2022, from 4pm to 5pm

Note: Registration closes 24 hours before the start time

  • Develop familiarity with CINAHL/Medline in Ebsco
  • Conduct a literature search in Medline or CINAHL using keywords, subject terms, search techniques such as truncation, and limits
  • Learn how to use folders to save results and searches
  • Learn how to email and/or export results
Searching Systematically

Register for Searching Systematically training

Date and time: Thursday 8 December 2022, from 10am to 1:30pm

Note: Registration closes 24 hours before the start time

  • Develop a good research question
  • Describe your question using a recognized template such as PICO
  • Select appropriate resources (Books, book chapters, databases, websites, unpublished theses etc.).
  • Build awareness of functionalities such as controlled vocabulary, Boolean logic, synonyms, language, spelling within resources.
  • Develop a search strategy (thesauri/free text searching, broaden/narrow searches).
  • Explore exhaustive searching techniques (related items, reference lists, hand searching, internet searching, search engines).
  • Select papers using inclusion/exclusion criteria (look at abstracts, results, methods, etc.).
  • Create accounts to save searches and set up a personal library to produce a bibliography.
  • Manage results using a reference management system.
EndNote Online

Register for Endnote Online training

Date and time: Tuesday 13 December 2022, from 10am to 11am

Note: Registration closes 24 hours before the start time

  • Understand what EndNote Online is - its functionalities and limitations
  • How to import reference files and add references manually
  • Using folders to manage references: tips and tricks.
  • Collaborating within EndNote Online
  • Deduplication of references: tips and tricks
  • Using the “Cite While You Write” plug in to write your report/research

National Centre for Clinical Audit (NCCA)

Fundamentals in Clinical Audit Virtual Training Programme

Time: All sessions 10am to 4.00pm

Register for Fundamentals in Clinical Audit training on Wednesday 7 December 2022

This Fundamentals in Clinical Audit course is interactive and provides a wealth of educational resources/further signposting. It is delivered online with traditional classroom methods and virtual classroom sessions via Zoom. Training is provided by the Clinical Audit Support Centre, UK in collaboration with the HSE National Centre for Clinical Audit.

Contact ncca@hse.ie for more information. 

More Information About The NCCA

Read The NCCA Training Programme 2022

HSeLanD Feedback Survey

HSeLanD Feedback Survey 2022

We've launched our annual survey to learn more about how useful you find HSeLanD and our content.

We want to know your feedback so we can continue to make positive changes to your learning experience. We would like to invite you to complete a short survey.

The HSeLanD feedback survey will be open from 30 November to 21 December 2022.

There are questions on:

  • Your use of HSeLanD
  • The impact HSeLanD content and learning resources have on your role
  • Suggestions for how HSeLanD could be improved

The survey only takes a few minutes to fill out and most of it is multiple choice. There are also some comment boxes throughout where you can share your thoughts too.

Your responses will be strictly confidential and anonymous. We will only use your answers to influence the development of HSeLanD and our content. It will also help to ensure that HSeLanD continues to support the needs of all learners across the health services.

Take our HSeLanD feedback survey

Parliamentary Affairs

Parliamentary Affairs training module

Find the Parliamentary Affairs training module on HSeLanD

The learning module will introduce staff to the different aspects of the parliamentary work and will give them the information and guidance needed, to inform them regards answering Parliamentary Questions and Representations and with dealing with other parliamentary work.

As part of the development of the learning module, the Parliamentary Affairs: A Working Guide for Staff manual has been updated and can be found as part of the information that accompanies the training module on HSELand.

We encourage all management and staff working in this area to take the course which takes about 30 minutes to complete.

Video Enabled Care Training

Live Attend Anywhere (AA) training with Q&A session

Attend the AttendAnywhere training – video enabled care platform training on Microsoft Teams

Date and time: Second Tuesday of every month at 1pm

30 minute lunch time training session provided by the vendor of AttendAnywhere Involve with a live Q&A session

Employee Relations

Dignity at Work (Revised 2022)

Now Available on HSeLanD

The new Dignity at Work eLearning module on HSeLanD is now mandatory for completion by all staff working in the HSE and in HSE funded services with refresher training required every three years.

By 31st December 2022, all staff must complete the new eLearning module which includes training on the new Dignity at Work policy.

It takes approximately forty minutes to complete.