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Latest training opportunities

Details of the latest training opportunities for HSE staff.

On this page you will find training programmes on the following topics:

Health and Wellbeing

Healthy Masculinity, Episode 105, HSE Talking Health and Wellbeing Podcast

Listen to the HSE Talking Health and Wellbeing Podcast, Episode 105 - Healthy Masculinity

Watch the HSE Talking Health and Wellbeing Podcast, Episode 105 - Healthy Masculinity

Episode details

Listen to this episode of the HSE Talking Health and Wellbeing Podcast, as our guest Dr. Conor Hammersley, joins us for a thoughtful discussion on Healthy Masculinity during Men’s Health Week. Together, they explore the challenges men face in balancing societal expectations with their health and wellbeing, the impact of social connection, and the importance of vulnerability. The conversation highlights the need for open dialogue, supportive communities, and practical approaches to men’s mental health, offering listeners a warm and insightful perspective on fostering a healthier approach to masculinity.

Please get in touch to find out more about our podcast series or the work of HSE Health and Wellbeing Healthandwellbeing.communications@hse.ie

Microsoft 365: Teams, SharePoint, OneDrive and Planner

Microsoft Teams

Date and time

All training sessions take place from 11am to 12pm.

View all available Microsoft Teams training dates

Training details

All HSE staff now have Teams.

Teams allows you collaborate with your colleagues, create your own workspace where you can manage documents, send messages and hold meetings.

To learn more about collaborating with Teams, choose a training date that’s right for you. Each session starts at 11am and lasts 1 hour with time for Q+A and comments.

No need to register for a session – simply ‘turn up’ by clicking on the meeting link 5 minutes before the scheduled time.

SharePoint

Date and time

All training sessions take place from 12pm to 1pm.

View all available SharePoint training dates

Training details

All Microsoft 365 users now have access to SharePoint.

SharePoint is a shared workspace providing a secure space to store, share, and organise information.

To learn more about managing files in SharePoint, choose a training date that’s right for you. Each session starts at 12pm and lasts 1 hour with time for Q+A and comments.

No need to register for a session – simply ‘turn up’ by clicking on the meeting link 5 minutes before the scheduled time.

OneDrive

Date and time

All training sessions take place from 12pm to 1pm.

View all available OneDrive training dates

Training details

All Microsoft 365 users now have access to OneDrive.

Learn how to save your own HSE files to OneDrive. No one else can access your OneDrive files unless you share them, which you can easily do.

To learn more about managing files in OneDrive, choose a training date that’s right for you. Each session starts at 12pm and lasts 1 hour with time for Q+A and comments.

No need to register for a session – simply ‘turn up’ by clicking on the meeting link 5 minutes before the scheduled time.

Microsoft Planner

Date and time

All training sessions take place from 11am to 11.30am

View all available Microsoft Planner training dates

Training details

All HSE staff now have Planner. Planner helps you create plans, assign tasks and easily chart project progress’

To learn more about Planner, choose a training date that’s right for you. Each session starts at 11am, and lasts for 30 minutes hour with time for Q+A and comments. This is a basic introductory session to Planner which assumes no prior knowledge.

No need to register for a session – simply ‘turn up’ by clicking on the meeting link 5 minutes before the scheduled time.

Contact details

For any queries, please email susan.tracy@hse.ie.

Delivering Change in Health Services

Change Consultation Clinic

Have you a specific ‘change challenge’ you would value support with?

The Change Consultation Clinic is facilitated by experienced HSE Organisation Development Practitioners, Organisation and Development and Design team in Kells, Co Meath.

People’s Needs Defining Change- Health Services Change Guide informs our practitioners’ practice. It is the essential guide to change, mapping out a step-by-step approach - assisting you to address the ‘messiness of change’.

The Change Guide is evidence-based and has been researched in an Irish context. It is the policy framework and agreed approach to change signed off by HSE Leadership and co-sponsored and agreed with the Trade Unions.

The pre-registration questions focus on your service and a live change challenge you would like to consult on.

How to register

How to register for a Change Consultation Clinic:

  1. Email changeguide@hse.ie with subject line: Change Consultation Clinic to register.
  2. We will send you a short questionnaire to enable the Organisation Development practitioners to better understand your service and your specific change challenge.
  3. When we receive the completed questionnaire, we will confirm your place and time for a one-to-one session.

Please note there are limited places so early registration is advised.

Date and time

Clinics will run from 10am to 1pm; your appointment time (up to 1 hour in duration) will be agreed directly with you by the Organisation Development and Change Practitioner assigned to your application and clinics are held virtually.

Schedule for change consultation clinics in 2025 (second Thursday of the month except for July and August):

  • Thursday 12 June
  • Thursday 11 September
  • Thursday 9 October
  • Thursday 13 November
  • Thursday 11 December

Contact details

Organisation Development and Design, Kells. Co Meath.

Email: changeguide@hse.ie

Phone: 046 925 1461

Change Guide in Action Workshops

Workshop details

This interactive virtual workshop on the Change Guide in Action, features your Health and Social Care colleagues shared experiences of delivering effective and sustainable change. In 2025, the workshops will focus on three main themes: 'Working with resistance to change', 'Delivering change activities – Define Design Deliver', and 'Factors to be monitored while managing change'.

Learning outcomes include:

  1. Provide participants with real case examples of a co-design people and culture change approach, from staff who have used the Change Guide in practice.
  2. Focus is on an examination of the Change Guide in action and the application of the core concepts, tools and templates to a specific shared experience.
  3. Signpost other resources about the Change Guide to further participant’s use of the Guide as a practical tool for change.
  4. Highlighting key resources for the following themes: 'Working with resistance to change', 'Delivering change activities – Define Design Deliver', and 'Factors to be monitored while managing change'.

Date and time

Workshop will run from 10.30am to 1pm:

  • 25 June 2025 - Factors to be monitored while managing change
  • 24 September 2025 – Working with resistance to change. Note: this workshop is fully booked
  • 22 October 2025 - Delivering change activities - Define, Design, Deliver
  • 26 November 2025 - Factors to be monitored while managing change

How to register

Register by emailing changeguide@hse.ie with subject line: Change Guide in Action

Change Guide eLearning programme

Training details

The Delivering Change in Health Services eLearning Programme takes you through all the elements of the Health Service Change Guide. It aims to build your capacity, skills and confidence for delivering good change in a complex environment and can be used at all levels to support managers and staff. The eLearning programme features helpful and practical guidance and presents many useful, downloadable templates and extracts from the Change Guide.

How to register

Find the course on HSeLanD

It will take approximately 1 hour and 10 minutes to complete. The programme is intended for staff of all grades across health and social care services.

Climate Action

Waste Reduction Training

Register for the Waste Reduction Training on Tuesday 24 June from 10am to 11am

Training details

The overall aim of the training is to provide a non-technical overview of healthcare waste management.

The Target Audience for the training is:

  • HSE staff members or budget holders in a hospital or community health setting
  • Managers responsible for waste
  • HSE Green Team members
  • Interested members of staff

The training will cover:

A short overview of healthcare waste streams, including:

  • Where to start:
  • Reducing healthcare risk waste

Meeting HSE Waste Targets:

  • Increase recycling by 75% by 2030
  • Reduce food waste by 50% by 2030
  • Reduce landfill to 10% by 2030
  • Reducing single use
  • Examples of actions from healthcare facilities around the country

Contact details

Sustainable.Infrastructure@hse.ie

Food Reduction Training

Register for the Food Reduction Training on Monday 30 June from 2pm to 3pm

Training details

Food Waste Reduction Training programme for Health Service Staff delivered by the Clean Technology Centre as part of the HSE Green Healthcare Programme.

The training will provide information on examining food waste to help identify potential for food waste reductions along with providing examples of good practice from other healthcare facilities.

Training Audience

  • Catering Services Managers,
  • Supervisors
  • Officers
  • Instructors
  • Any healthcare manager responsible for catering services and staff

Contact details

Sustainable.Infrastructure@hse.ie

Water Efficiency Training (for technical staff)

Register for the Water Efficiency Training (for technical staff) on Thursday 19 June from 11am to 1pm

Training details

Training provides technical in-depth water efficiency infrastructure & equipment as outlined in the HSE Water Efficiency Guide for Irish Healthcare Facilities and assists in developing a technical Hospital specific Water Conservation Action Plans.

The Target Audience for the training is:

  • Maintenance Officer
  • Technical Services Officer
  • Facilities Engineers
  • Plumbers

Contact details

Sustainable.Infrastructure@hse.ie

Water Efficiency Training (for non-technical staff)

Register for the Water Efficiency Training (for technical staff) on Thursday 24 July from 11am to 12pm

Training details

Training provides overview of water efficiency in healthcare as outlined in the HSE Water Efficiency Guide for Irish Healthcare Facilities.

The Target Audience for the training is:

  • All Green Team Members
  • All HSE Staff who would like to learn about water efficiency in healthcare

Contact details

Sustainable.Infrastructure@hse.ie

Energy Basics - Training for the Public Sector

Register for Energy Basics - Training for the Public Sector on Wednesday 10 September 2pm to 5pm

Training details

This three-hour, introductory course aims to deliver basic energy terminology and concepts in Plain English. It will provide context to the energy challenges and opportunities facing Ireland, corresponding Public Sector obligations and introduce commonly used terms, units of measure and technologies. The intent is to provide attendees with knowledge to understand their energy consumption and confidence to contribute to improving it.

Leadership, Learning and Talent Management (LLTM) programmes

First Time Managers Programme

Date and time

Read about the First Time Managers Programme

  • 15, 29 July and 19 August

Contact details

Email: grainne.kerrigan@hse.ie

Managing Your Time Effectively

Date and time

Half-day programme:

  • Wednesday 2 July

Read about the Managing Your Time Effectively Programme

Contact details

Email: Deirdre.Caffrey@hse.ie

Presentation Skills

Date and time

Half-day programme:

  • Thursday 10 July

Read about the Presentation Skills Programme

Contact details

Email: Keith.Halpin@hse.ie

Coaching Skills for Managers

Date and time

2 day programme, 9am to 4.30pm

Read about the Coaching Skills for Managers programme

Contact details

Email: Magdalena.wojcik@hse.ie

Managing Attendance

Date and time

One half day, 9am to 1pm

  • Tuesday 17 June
  • Thursday 19 June
  • Thursday 3 July
  • Friday 4 July
  • Tuesday 8 July

Read about the Managing Attendance Programme

Contact details

alex.ennis@hse.ie

Effective Meetings

Date and time:

Half day programme, 9am to 1pm

Read about the Effective Meetings programme

Contact details

Email: keith.halpin@hse.ie

Facilitation Skills

Date and time

One day programme, 9am to 5pm

  • Thursday 24 July

Read more about the Facilitation Skills programme

Contact details

Email: Deirdre.Caffrey@hse.ie

Managing Teams Effectively

Date and time

One day programme, 9am to 5pm

  • Thursday 14 August

Read more about the Managing Teams Effectively programme

Contact details

Email: Deirdre.Caffrey@hse.ie

Leading Multi-cultural teams

Date and time

Half-day programme, 9am to 1.30pm

Read more about the Leading Multicultural Teams programme

Contact details

sean.ogrady2@hse.ie

Effective Feedback

Date and time

One half-day programme, 9am to 1pm

  • Thursday 31 July

Read more about the Effective Feedback programme

Contact details

Email: Keith.Halpin@hse.ie

Minute Taking

Date and time

One half-day programme, 9am to 1pm

  • Monday 16 June
  • Tuesday 24 June
  • Thursday 10 July

Read more about the Minute Taking programme

Contact details

Email: keith.halpin@hse.ie

Corporate Induction Programme

Date and time

Half-day programme, 9am to 1pm on:

  • Thursday 19 June
  • Friday 4 July
  • Friday 11 July

Read more about the Corporate Induction programme

Contact details

Email: alex.ennis@hse.ie

Clerical Administration Development Programme

Date and time

3-day programme, 9am to 5pm on:

  • 2, 17 July and 4 September
  • 22, 31 July and 11 September

Read more about the Clerical Administration Development Programme

Contact details

Email: Deirdre.Caffrey@hse.ie

Managing Conflict Effectively

Date and time

1-day programme:

Read about the Managing Conflict Effectively programme

Contact details

Email: sean.ogrady2@hse.ie

Managing Employee Performance Effectively

Date and time

Half-day programme, 9am to 1.30pm:

Contact details

Email: alex.ennis@hse.ie

Mid Career Planning

Date and time

Half-day programme, 9am to 1pm:

  • Friday 29 August

Read about the Mid Career Planning programme

Contact details

Email: Betty.carolan@hse.ie

People Management the Legal Framework

Date and time

4 half days, with a 1-hour introduction to the programme:

  • 18 June (1-hour introduction session), 25 June, 1, 2, 3 July

Read about the People Management the Legal Framework programme

Contact details

Email: Betty.Carolan@hse.ie

Retirement Planning

Date and time

1-day programme:

  • Wednesday 16 July

Read about the Retirement Planning programme

Contact details

Email: joan.balfe@hse.ie

Dignity at Work for Line Managers

Date and time

Half-day programme, 9am to 1.30pm:

  • Tuesday 15 July

Read about the Dignity at Work for Line Managers programme

Contact details

Email: betty.carolan@hse.ie

Managing Grievances Effectively

Date and time

Half-day programme, 9am to 1.30pm:

  • Thursday 28 August

Read about the Managing Grievances Effectively programme

Contact details

Email: Magdalena.wojcik@hse.ie

Engaging with Empathy – Enhancing Relationships at Work

This 45-minute module is available to all staff on HSeLanD. It has been designed to help learners to:

  • Explore the concept of empathy.
  • Recognise its value in the workplace.
  • Enhance skills to promote positive behaviours in line with the HSE’s Dignity at Work Policy.

This module is for any staff members interested in improving workplace relationships and creating a more compassionate and inclusive work environment across the HSE.

Contact details

Email: traininganddevelopment@hse.ie

Learning Talks Podcast - Episode 8: Leading with Empathy – an Evolutionary Perspective

Listen to the Learning Talks Podcast - Episode 8: Leading with Empathy – an Evolutionary Perspective on HSeLanD

In this episode, we look at some of the ways in which Leading with Empathy is important from an evolutionary and scientific perspective. Dr. Ruth Freeman, Director of Research for Society at Research Ireland joins us for an engaging conversation about how leading with empathy can help us to overcome and work around some of the ways our brains have developed through evolution so that we can make better decisions and respond to change more effectively.

Health and Safety

Preventing and Managing Work-Related Stress - a guide for managers

Find the Preventing and Managing Work-Related Stress - a guide for managers training programme on HSeLanD

Training details

This training is mandatory for HSE staff whose responsibilities include managing staff and carrying out health and safety risk assessments, to raise awareness of their statutory responsibilities and duty of care in preventing and managing work-related stress.

By the end of this programme, trainees will be able to:

  • identify the signs and symptoms of work-related stress in individuals and teams
  • identify manager and employee roles and responsibilities relating to preventing and managing work-related stress

Conduct a work-related stress risk assessment with an individual and a team using the HSE template/tool.

Contact

Katrina Dempsey, Head of National Health and Safety Function, HSE Workplace Health and Wellbeing Unit, NationalHR

Email: katrina.dempsey@hse.ie

Nodlaig Carroll, Organisational Health Lead, HSE Workplace Health and Wellbeing Unit, National HR

Email: Nodlaig.carroll@hse.ie

For further information please contact HSE Health and Safety helpdesk.

Use the Health and Safety self-service portal or Phone: 1800 420 420. Monday to Friday 10.30am to 12 noon and 2pm to 3.30pm.

Launch of New training Programme for Occupational Safety and Health Risk Assessment

Find the Occupational Safety and Health Risk Assessment training programme on HSeLanD

Training details

Mandatory for all Managers, this new online training programme has been launched to enhance the skills and knowledge of Managers in the risk assessment process for Occupational Safety and Health (OSH). This programme is designed to equip participants with the tools and techniques necessary to:

  • identify
  • evaluate
  • mitigate risks in the workplace effectively

By enrolling in this online programme, you can significantly improve the ability to safeguard your workplace, ensuring a safer and healthier environment for all employees.

Contact

Contact the National Health and Safety Function (NHSF) by phone: 1800 420 420

Launch of New Manual and People Handling training programmes for Managers

Find the Manual and People Handling training programmes for Managers to support implementation of the updated HSE National Manual Handling and People Handling Policy on HSeLanD

Training details

  • Managing Manual Handling Risk (Inanimate Loads)
  • Managing Manual Handling (Inanimate Loads) and People Handling Risk

These training modules will improve your knowledge in the management of risks with the manual handling of people and manual handling of inanimate loads.

It is aligned to the HSE National Manual Handling and People Handling Policy. It will equip you with the tools and techniques necessary to undertake risks assessments particular to manual handling activities.

By completing this training, you can significantly improve the ability to safeguard your workplace, ensuring a safer and healthier environment for all employees.

Access the policy updates

Contact

Contact the National Health and Safety Function (NHSF) by phone: 1800 420 420, Monday to Friday from 10.30am to 12pm and 2pm to 3.30pm

National Institute of Prevention and Cardiovascular Health

An Integrated Approach to Cardiometabolic Chronic Disease

Training details

This free 3-month online training and education programme is designed for healthcare professionals. The course aims to further participants’ understanding of how to provide an integrated approach to managing patients with cardiometabolic-based chronic disease and will cover the latest evidence in terms of behavioural approaches, pharmacotherapy, surgery, multidisciplinary team working and the optimal patient pathway.

The course begins with a live online introductory session by an interactive panel followed by 4 self-paced online modules and culminates with a live online consolidation session.

Date and time

Register for the 'Integrated Approach to Cardiometabolic Chronic Disease' course beginning Tuesday 23 September

Register for the 'Integrated Approach to Cardiometabolic Chronic Disease' course beginning Tuesday 14 October

Contact details

For more information contact info@nipc.ie

National Social Inclusion Office

Introduction to Ethnic Data Collection

Training details

The 'Introduction to ethnic data collection' e-learning module is available on HSeLanD.

This module explains what ethnic data collection is and why it’s important in healthcare. After completing the module you will know how to sensitively gather information from service users, what to record and where to get more information.

Contact details

For more information contact the National Social Inclusion Office: socialinclusion@hse.ie

SAP HR/Payroll

SAP HR/Payroll Prospectus
Time Webinar

Training details

The SAP CoE training team is presenting a Time Administration (PTMW) live webinar.

The webinar will cover the following topics:

  • role of a time returning officer or time administrator
  • time managers workplace
  • time management integration
  • time errors report and time entered report
  • time errors and query management
  • how to find additional training resources and support

This webinar is open to everyone interested in the time module of SAP. However please note that no SAP Access is allocated on completion of this webinar and users who require access must apply via the Security Access and Training Form for our formal training courses.

Date and time

Register for webinar on Tuesday 8 July, 10am to 1pm

Register for webinar on Tuesday 12 August, 10am to 1pm

Register for webinar on Tuesday 9 September, 10am to 1pm

Register for webinar on Tuesday 7 October, 10am to 1pm

Register for webinar on Tuesday 11 November, 10am to 1pm

Register for webinar on Tuesday 9 December, 10am to 1pm

Personnel Administration Best Practice Guidelines Webinars

Training details

The Personnel Administration Best Practice Guidelines webinars are for those who utilise PA40 Personnel Actions as part of their role. It is recommended that a PA user attends these webinars after their formal tutor led training. The webinar covers:

Best practice when:

  • performing actions/maintaining data
  • skipping infotypes as part of an action
  • stopping & restarting an action
  • correcting IT0001 organisational assignment
  • changing the start date of an action
  • using the changing entry/leaving date
  • deleting an action
  • performing retrospective actions

It also covers:

  • Recommended PA reports
  • Common issues and queries
  • Latest updates
  • Where you will find support and training
  • Q&A Session with SAP CoE Personnel Administration Business Analyst

Please note that no SAP Access is allocated on the completion of this webinar. If you require access you must apply via the Security, Access & Training form for our formal training courses.

Date and time

Register for webinar on Wednesday 25 June, 10am to 1pm

Register for webinar on Tuesday 26 August, 10am to 1pm

National Centre for Clinical Audit

Fundamentals in Clinical Audit

Date and time

The virtual session will be delivered over 1 day from 10am to 4pm.

  • Thursday 4 December 2025

Login to HSeLanD and search the Course Catalogue for “Fundamentals of Clinical Audit” in the National Centre for Clinical Audit (NCCA section) to register.

Training details

The aim of training is to assist staff in gaining a basic understanding of the clinical audit process and how to conduct a clinical audit and effectively support others conducting clinical audits.

Learning Outcomes:

Upon completing this programme learners will be able to:

  • understand the clinical audit process and why it’s important
  • develop and undertake a clinical audit
  • select a methodology for the clinical audit process
  • conduct clinical audit data collection and analysis
  • report clinical audit findings

CPD/CEU Eligibility:

Fundamentals in Clinical Audit e-Learning Programme is awarded:

  • 10 CPD points – RCPI 10 CEUs
  • 6 CPD points – RCPI 6 CEU’s – NMBI
Advanced Clinical Audit

Date and time

The virtual session will be delivered over 1 day from 10am to 4pm.

  • Wednesday 25 September 2025

Login to HSeLanD and search the Course Catalogue for “Advanced Clinical Audit” in the National Centre for Clinical Audit (NCCA section) to register.

Training details

The aim of this programme is to further develop learners clinical audit skills in healthcare. The course will build additional skills and knowledge that relate to delivering high quality and patient focused clinical audit. Learners should have previous experience of conducting at least one clinical audit.

Learning Outcomes:

Upon completing this programme learners will be able to understand:

  • best practice for the clinical audit process.
  • how to include patients and service users in clinical audit.
  • common barriers to participation in clinical audit.
  • best practice in relation to action planning.
  • how to use QI techniques within the clinical audit process.
  • key aspects of leading the clinical audit process.
  • how to present clinical audit findings

CPD/CEU Eligibility:

The Advanced Clinical Audit Programme is awarded:

  • 6 CPD Points - RCPI
  • 6 CEU points – NMBI
Clinical Audit Action Hours

Date and time

The virtual sessions are 1 hour long from 12.30pm to 1.30pm

Mastering Data Collection: Smart Sampling Strategies for Clinical Audits:

  • Thursday 9 October 2025

Clinical Audit Clinic: Your Questions Answered:

  • Tuesday 23 September 2025
  • Friday 21 November 2025

Login to HSeLanD and search the Course Catalogue for “Clinical Audit Action Hour” in the National Centre for Clinical Audit (NCCA section) to register.

Training details

The aim of the webinars is to provide attendees with the knowledge and skills necessary to effectively conduct clinical audits. The goal is to enhance the participants' understanding of clinical audit methodology and equip them with the tools to improve the quality and safety of patient care in their respective healthcare settings.

Webinar topics

There is 3 different webinar topics:

  • clinical Audit Clinic, Your Questions answered
  • from Clinical Audit to Article: Writing and Publishing your Clinical Audit Success
  • mastering Data Collection: Smart Sampling Strategies for Clinical Audits

Find information on each webinar and access the NCCA QPS Prospectus

HSE Lean Academy

HSE Lean Academy Lean Yellow Belt

Date and time

Register for the HSE Lean Academy Lean Yellow Belt

Register by 27 June 2025. Programme starts 1 July 2025.

Training details

The Lean Yellow Belt programme provides the practical skills and knowledge to identify, analyse and develop solutions for simple Operational Excellence Projects. Learners will manage a work-based project throughout the programme to deliver benefits that make a real impact on the organisation. Follow the HSE Lean Academy on LinkedIn.

Find more information on the HSE Lean Academy

Contact details

Contact enquiries@hseleanacademy.ie for further details.

HSE Lean Academy Environmental Sustainability Skills for Healthcare Staff

Register for the HSE Lean Academy Environmental Sustainability Skills for Healthcare Staff training

Training details

The Environmental Sustainability Skills for Healthcare Staff is perfect for those working in any role across the HSE to ensure that environmental sustainability is embedded into all aspects of work.

The programme covers the main environmental risks and opportunities facing the HSE; the importance of resource efficiency; the impacts of pollution, prevention, control and legislation; the impact of transport; and knowing how employees can support environmental sustainability.

Contact details

Contact info@hseacademy.ie for further details.

HSE Lean Academy Environmental Sustainability Skills for Healthcare Managers

Register for the HSE Lean Academy Environmental Sustainability Skills for Healthcare Managers training

Training details

The Environmental Sustainability Skills for Healthcare Managers aims to provide supervisors and managers with a strategic and operational overview of environmental sustainability as it affects healthcare.

The programme covers the understanding of the strategic opportunities and constraints that environmental sustainability presents organisations; the importance of resource efficiency; the impact of environmental sustainability across the value chains; the impacts of pollution, prevention, control and environmental legislation in organisations; and how employees support environmental sustainability.

Contact details

Contact info@hseacademy.ie for further details.

Make Every Contact Count

MECC Training Programme – eLearning & Enhancing Your Skills Workshop

Training details

Access the MECC Training Programme – eLearning & Enhancing Your Skills Workshop HSeLanD.

eLearning is available ongoing and workshops are available nationally, upon completion of eLearning.

The Making Every Contact Count (MECC) Training Programme, is standardised training designed to educate healthcare professionals in brief intervention skills required to support patients/service users in lifestyle behaviour change. MECC training is a blended learning course, with an eLearning and a workshop component, and available to all healthcare professionals in Ireland. The eLearning consists of 6 core modules taking 3 hours to complete. And 2 optional modules, which are encouraged and provide additional certification. Following completion of the eLearning, there is an opportunity to complete the ‘Enhancing your Brief Intervention skills’ workshop, available in all areas.

Contact details

Email: makingevery.contactcount@hse.ie

Find more information about making every contact count

National Care Experience Programme

Watch back: National Care Experience Programme webinar

Webinar details

The National Care Experience Programme is a collaboration between the Health Service Executive (HSE) the Health Information and Quality Authority (HIQA) and the Department of Health.

The aim is to identify areas of good experience and areas in need of quality improvement. Through our surveys, we take time to listen, respond and work towards improving HSE services. Survey responses are anonymised and the feedback leads to real, meaningful change in care.

Learn more about each survey and the quality improvements

Watch the virtual session sharing information on our surveys on the QPS Talk Time