UL Hospitals Group Quality and Patient Safety
The Quality and Patient Safety Department work with all staff at UL Hospitals group. We work together at providing the best possible care to our patients in a safe environment.
Quality improvement involves making changes that will lead to better patient experiences.
The leadership team supports
We monitor and assess what we are doing against national health care standards. We report our progress in the Safety Indicator Statement.
We welcome feedback from patients through patient experience surveys and our complaints procedures. We engage with service users through forums such as our patient
Our risk reduction program looks at system issues that could lead to an adverse event. If we identify a risk we put proactive processes in place to lessen and remove the risk.
We have a dedication to continuous quality improvement. We are always examining our patient care processes and making sustainable improvements.
We communicate to staff the vital role they make to quality and patient safety.