FAQs Midlands, Mid West, North West and retirees

What do I need to register for online payslips?

You will need your PIN and personnel number to register.

Your PIN and personnel number can be found at the bottom of your paper payslip.

If you do not have a paper payslip, contact your local payroll office. They will provide you with your personnel number and PIN to register.

How do I register?

To register, go to online payslips, enter your Personnel number and Pin, click on the Register button.

You will be prompted to enter and confirm an email address. You can use either a work or personal email address.

An activation link will be sent to your email address.

Your email address will be used in future for any password resets required.

See the registration guide for a step-by-step guide to registering.

What if I am a new employee? (new hire or rehire)

If you are a new or rehired employee, you will automatically be registered for online payslips.

An activation link and a temporary password will be sent to the email address you provided on your HR hire/rehire form.

What happens if I forget my password?

Click on 'account maintenance - change password' on the online payslips login page.

Follow the instructions on screen to change your password. You will be prompted to set a password. The password should be 8 characters long and contain at least one special character such as !, #

How do I change my email address?

Click 'change email address' on the account maintenance page. The screen will request confirmation of your email address and password. Click save.

Will I be able to print my payslip?

Yes, once you are registered online you will be able to print your payslip.

To print a payslip or P60 click on the disk icon. Click 'export to PDF to print'. With your payslip open in Adobe Reader, click the print icon in the toolbar.

Is there a step-by-step guide for online payslips?

Yes, see online payslips user guide

Why has the HSE introduced online payslips?

Online payslips is part of an initiative to modernise and improve payroll services.

In addition to the convenience of viewing your payslip online, the initiative helps achieve payroll savings and efficiencies.

Users benefiting from this service are also reducing the HSE's paper requirements and helping the environment.

Staff and retirees can access their payslips and payslip history online at their convenience.

How are staff and retirees accessing their payslips online?

Staff and retirees access their payslips via a dedicated webpage. You can log on at your own convenience and view your payslip securely once you have registered.

You can sign in and view your payslip using your user ID and your password.

I do not have an email account – how can I register?

You will need a work or personal email address to register for online payslips.

You can set up a personal email address using free email services online. Examples include Gmail, Hotmail, Yahoo.

Do Revenue Commissioners and the Department of Social Protection accept online payslips?

The Revenue Commissioners have accepted online payslips for a number of years and also accept online P60s.

Will I be able to access a copy of my P60 online?

HSE staff and retirees can access P60s online for tax years 2013 to 2018.

Since 1 January 2019, P60s are no longer issued.

This means employees no longer receive a P60 at the end of the year from their employer. Instead, a P60 replacement called the Employment Details Summary (EDS) is available from Revenue via myAccount on WWW.ROS.IE

Where else in the public and semi-state sectors are online payslips available?

Current users of online payslips include the Department of Finance, Department of Social Protection and the Revenue Commissioners. Online payslips can be found in many other government departments, the Universities, Institutes of Technology and local authorities.

In the semi-state sector online payslip users include Bus Eireann, Enterprise Ireland and IDA. Online payslips and end of year documents are also common place in the multinational sector.

Are my payslips securely stored online?

Your payslips are stored securely online in our payroll providers’ approved data centres.

The data centres conform to global standards in network and physical security. You should ensure your password is strong, conforms to the HSE password standards policy and is not written down anywhere accessible to others.

If I provide my personal email address how will it be used by the online payslips service?

Your personal email address will only be used to communicate with you for registration and account maintenance purposes.