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Coronavirus

Information for health care workers is available on healthservice.hse.ie Coronavirus guidance documents are available on hpsc.ie

Attend Anywhere: Healthcare Provider video consultations

What is Attend Anywhere

It is a web-based platform that helps health care providers offer video call access to their patients as part of their ‘business as usual’, day-to-day operations.

Apart from internet access, all patients need is an up to date version of Google Chrome or Safari web browsers on a computer or mobile device. Patients will also need a web camera (built into laptops/smartphones) and a headset or speakers.

You, the healthcare provider will need:

  • An account to logon to Attend Anywhere.
  • HSE device with access to HSE network from location intended to carry out video consultation (for example cabled site, MIFI, HSE Smartphone).
  • Chrome or Safari web browser.
  • Headset or speakers and web camera (usually built into laptops).

How to Apply

A communication has gone out to all Hospital Managers/CHO Leads informing them of Attend Anywhere as the recommended HSE telehealth solution. Nominations for ‘Telehealth Lead’ have been sought who will assist with the rollout of this solution. A list of these leads will be available shortly.

Please contact the Telehealth lead in your area in the first instance to seek guidance on starting to use the solution.

Training/Demos

Training and Demos are being provided through a series of daily drop-in sessions. This also gives an opportunity to ask questions related to using Attend Anywhere.

Duration approx. 45 mins

Sessions are run using Microsoft Teams. You do not need a license to join. Please click on ‘Join using web instead’ button on browser window to go to session if you have not used Teams before.

User Training

Date TimeLink
Daily Monday - Thursday10amTraining link
Daily Monday - Thursday1pmTraining link

System Demo

Date TimeLink
Tuesday & Thursday
4pmDemo link

What the Patient Sees

A demonstration of entering a waiting room in Attend Anywhere from the patient’s perspective can be accessed through the following button. It can also be used to test your equipment.

Start video call image

Support Documentation

Patient Documentation

Attend Anywhere: Patient information video consultations

Information for patients who have an attend anywhere appointment.

Page last reviewed: 22/04/2020
Next review due: 22/04/2023