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HSE Work Positive Critical Incident (CI) - information for managers

What is HSE Work Positive (CI)?

HSE Work Positive Critical Incident (CI) is a psychosocial risk management process, providing feedback on work-related stress and employee psychological wellbeing.

HSE Work Positive (CI) assists in assessing work-related stress and conducting risk assessments. It uses validated risk identification standards and compares team responses to Irish norms.

To help managers assess work stressors and health and wellbeing within their team, it now includes the following indicators:

  • Work stressors - examining work demands, roles, relationships, control, change and support
  • Psychological wellbeing - reviewing how employees are feeling both in and out of the workplace
  • Critical incidents - reviewing the potential impacts of work exposures to physical and emotional loss, threat to life and extraordinary events
  • Work safe - reviewing employee's safety, behaviours and cultures, and their understanding of health and safety
  • Stay healthy - reviewing routines both inside and outside of the workplace which may impact health and wellbeing
  • Health promotion - enabling employees to have their say on what wellbeing initiatives they would like to see in their workplace and access the support available to them

Using an online survey, HSE Work Positive (CI) provides managers with a report and action plan to identify potential risks to their team’s physical and psychosocial health. An external provider complies the results to ensure confidentiality.

Managers can start an engagement process with their team to review the results and action plans based on the data from the online survey. This enables better management of psychosocial hazards and reduces the effects of work-related stress.

Why use HSE Work Positive (CI)?

HSE Work Positive (CI) will identify potential work-related stressors and ensures that employees are asked the right questions to assess the level of risk.

This anonymous and confidential process allows employees to respond truthfully and accurately to the questions in the survey. In addition to assessing work-related stress, it provides a way to assess the overall safety, health and wellbeing of employees.

Using HSE Work Positive (CI) allows compliance with occupational safety and health legislation as well as the HSE's policy on work-related stress by:

  • enabling assessment of the potential indicators for work-related stress
  • giving managers and employees the opportunity to discuss the findings
  • creating actions plans for implementation that must be reviewed (available in part 3 of the Work-Related Stress Risk Assessment Form).

In addition, the HSE Work Positive (CI) survey enables employees to identify the health promotion initiatives they would like to see in their workplace, informing future health promotion plans.

All employees who complete the survey are informed of additional support services that they can access if required.

How to use HSE Work Positive (CI)

Learn more about how to use HSE Work Positive (CI).

Start the risk assessment process for work-related stress by creating an account at HSE Work Positive (CI) - hseworkpositive.com/manager.


The HSE Work Positive (CI) framework has been adapted with the Health and Safety Authority (HSA) and the State Claims Agency for use within the HSE and Section 38 agencies.