This training programme helps services meet current quality standards.
This includes the following policies:
- National Standards for Safer Better Healthcare - Healthcare Services
- National Quality Standards Framework (NQSF) for Homeless Services in Ireland
The training is for HSE-commissioned service providers which includes NGOs, private providers, and statutory services. However, any service that assists people experiencing homelessness is welcome to use this training.
Objectives
- Establish a standardised framework for nationwide learning and development
- Set baseline training topics to ensure new staff receive consistent and essential knowledge
- Increase staff confidence which improves motivation and retention
- Embed trauma-informed care and person-centred practices in service delivery
- Inform strategic decisions through data-driven insights into training needs
How to access the training
The training is available on HSeLanD.
To access this training on HSeLanD click on Course Catalogues > Profession or Unit > HSE National Social Inclusion Office > National Homeless Services Standards Programme.
Contact
Email: socialinclusion@hse.ie