The HSE Health App gives our patients secure, personalised access to health information.
The app transforms how patients access and manage their health information.
The latest release includes:
- GP referrals
- waiting lists for inpatient and day case appointments
- chronic illness patient information
- prostate cancer care support (currently being tested at University Hospital Galway)
Anyone age 16 or older can use the app. It can be downloaded on to a smartphone from the App Store or Google Play. You need a verified MyGovID account to log in to the app and access personal health information.
We ask you to encourage patients and service users to download and use the app.
HSE Health App features
When someone logs in to the latest version of the app they can:
- see hospital and community appointments (35 public hospitals share appointments information in the app)
- see breast screening appointments
- get appointment notifications
- use the Quit plan to stop smoking
- get week-by-week pregnancy information
- keep a medicines and allergies list
- see self-declared and reimbursed medications list
- carry digital health cards (Medical Card, European Health Insurance Card)
- see COVID-19 and flu vaccine records
- find nearby health services
- see GP referrals
- see hospital inpatient and day case waiting lists (35 public hospitals share waiting lists in the app)
- users with chronic diseases will start to see their health information in the app
- get prostate cancer care support (currently being tested at University Hospital Galway, available via QR code)
- pay a bill
- check wait times
- get support from HSE Live
About appointments
The appointment information displayed in the app comes from the HSE Integrated Patient Management System (iPMS).
Not all appointments for all clinics will be displayed in the app. However, we are working to make more appointments available over time.
People can use the app to see their:
- hospital appointments, if the hospital they are going to shares this information with the app
- breast screening appointments
- maternity care appointments
Hospitals that show appointments in the HSE app - HSE.ie
Using the app is optional. People do not have to use it to view their appointments and will continue to receive appointment letters as usual.
App users cannot change or cancel their appointments using the app.
Any changes made to appointments in iPMS will appear in the user’s app within about 30 minutes. For example, if an appointment is rescheduled or cancelled.
Helpful information about the app and how it displays appointments is available in the Staff FAQs (PDF, 570 KB, 2 pages).
Logging in to the app
Only app users who log in with a verified MyGovID will see their personal health information. Logging in with a verified MyGovID ensures we share personal health information with the right person.
People can still use some parts of the app without a verified MyGovID. For example, they can learn about health conditions and HSE services.
To get a verified MyGovID, you need a PPS number and a Public Services Card (PSC). If you do not have a PSC, it can take a few days to get one.
Apply for a verified MyGovID - mygovid.ie
How to get a Public Services Card (PSC) - mygovid.ie
More information about logging in to the app - HSE.ie
Support and accessibility
HSE Live is available to assist people who need help using the app.
People can continue to access services and healthcare as usual if they choose not to use the app.
We will continue to work with voluntary organisations, advocacy groups and disabled people’s organisations to make the app as inclusive and useful for as many people as possible.
Find more information about the app, how to log in, and why we use MyGovID on the HSE Health App pages - HSE.ie.
Downloadable posters
The poster files can also be printed and used as information leaflets for patients.
Posters for downloading the app
Health service appointments
Download the HSE Health App A4 (portrait) (PDF, 1 MB, 1 page)
Download the HSE Health App (portrait) (PDF, 1 MB, 1 page)
A3 posters
Download the HSE Health App A3 (landscape) (PDF, 3.5 MB, 3 pages)
Tell your patients about the HSE Health App A3 (portrait) (PDF, 2.3 MB, 2 pages)
Maternity service appointments
Download the HSE Health App (landscape) (PDF, 656 KB, 1 page)
Download the HSE Health App (portrait) (PDF, 740 KB, 1 page)
Posters for telling your patients about the app
Health service appointments
Tell your patients about the HSE Health App (portrait) (PDF, 1 MB, 1 page)
Maternity service appointments
Tell your patients about the HSE Health App (landscape) (PDF, 730 KB, 1 page)
Tell your patients about the HSE Health App (portrait) (PDF, 660 KB, 1 page)
Add hospital or service name on the poster
The top of each poster has a space for you to add your hospital or service name before displaying it.
HSE App poster A3-blank for hospital name (PDF, 1.2 MB, 1 page)
HSE App poster landscape-blank for hospital name (PDF, 1 MB, 1 page)