Attend Anywhere is a web-based system that enables healthcare providers to hold video consultations with patients.
Video consultations have benefits for both staff and service users including:
- more options and easier access to care
- less travel time
- better patient flow through services
The platform supports:
- individual consultations - ideal for one-to-one sessions
- consult now - instantly launch a video call by sending a time-limited link, useful for urgent or unplanned interactions
- group consultations - enable multidisciplinary team meetings or educational sessions in one secure call
Why Choose Attend Anywhere?
Key features include:
- Multi-provider support - multiple clinicians can join the same waiting area (ideal for MDT collaboration)
- Caller alerts - automatically notifies providers by phone when a patient arrives (no need to stay logged in)
- Call transfers - seamlessly move patients between virtual areas (replicating real-world clinic flows)
- Custom messaging - tailor patient-facing messages at every stage of their virtual journey
- Branded caller leaflets - add your logo, QR code, and a personalised message (available in 32 languages, including paediatric and easy-read versions)
- Branded waiting areas - customise with your logo and operating hours (automated messages will guide patients outside of open times)
- Post-call follow-up - automatically share surveys or resources at the end of a consultation
Training
Important
Training is mandatory before using the system for consultations
Training demos
Live Attend Anywhere (AA) training takes place on the second Tuesday of each month at 1 pm.
Recording of a live AA training session is available below for your convenience should you need training immediately:
4 minute Attend Anywhere refresher training for Health Care provider
19 minute Attend Anywhere training for Health Care provider
Healthcare provider information
Find guidance on setting up video clinics
Patient information
If you want to provide guidance to your patient about online health appointments, please share the following link:
https://www2.hse.ie/services/online-health
What the patient sees
A demonstration of entering a waiting room in Attend Anywhere from the patient’s perspective can be accessed through the following button. It can also be used to test your equipment.