Getting started on HR and Payroll Self Service for managers

1. Click on link to Health Shared Services Self Service portal
2. Select 'Registration tab' at the top right hand corner and then select 'HSE Staff Registration' from the drop-down menu
3. Enter your HSE (SAP) personnel number. This is an 8 digit number which you will find on your payslip
4. Enter your email address and select 'submit'
5. A verification link will be sent to the email address that you entered in step 4
6. Check your emails. You will receive an email from SAP CoE (noreply.hssportal@hse.ie) - click on the link provided
7. Once you click on the link, an invitation code appears - only click on 'register'
8. You are then asked to create a 'username' and 'password'. Create your own username (no restrictions on this, for example, this could be your email). Create your own password. This should have 8 characters that includes upper case, lower case and special character, for example, We!$%. This username and password is used for Health Shared Services Self Service portal only (not for HR and Payroll Self Service access)
9. Enter the Captcha code and click on 'register'
10. User Profile appears on screen
11. To complete activation, select HSE Online Forms at the top of the screen and select Self Service NiSRP from the drop-down menu
12. Complete the form - select the account activation type (employee, manager, or retiree). Please note: all employees must complete the Self Service-NiSRP form once. However, if you are a manager you will need to complete this form twice - once as an employee and once as a manager (repeat step 11 if manager profile is required)
13. Once the form is completed, select 'submit'. A 'submission completed successfully' message will appear on screen and you will receive an email from noreply.nisrp@hse.ie confirming your details have been received

Use a desktop shortcut

When you bookmark the HR and Payroll Self Service web address, your browser saves the address for that session only. When you revisit the site using that bookmark you will get an error 'SAML2'.

You are recommended to set up a desktop shortcut for the web address.

Creating a desktop shortcut

1. Right-mouse click on a blank part of your desktop
2. Select 'New' and 'Shortcut'
3. On the next screen enter https://myhseselfservice.hse.ie
4. Click Next and name the link as HR and Payroll Self Service log­on
5. Click Finish

Use your mobile phone

Creating an icon and adding it to your home screen is the easiest way to access HR and Payroll Self Service on your mobile phone.

Save icon on Apple smartphone

• Open Safari internet browser
• Click into address bar and type: https://healthservice.hse.ie/staff/myhseselfservicesupport/
• Click Go
• Click the share button (middle button on the bottom of the screen)
• Scroll up and select Add to Home Screen
• Click Add
• Return to Home Screen and open the newly added icon
• Click Login to HR and Payroll Self Service

Save icon on Android smartphone

• Open Google Chrome internet browser
• Click into address bar and copy and type: https://healthservice.hse.ie/staff/myhseselfservicesupport/
• Click on the 3 dots in top right hand corner
• Scroll up and select Add to Home Screen
• Click Add
• Touch and hold the icon and place it on the home screen
• Click the newly added icon
• Click Login to HR and Payroll Self Service

Guides and tutorials

HR and Payroll Self Service common helpdesk topics and solutions (PDF, 2.2 MB, 5 pages)

Update your email address (video tutorial - employee account only)

HSeLanD training

HR and Payroll Self Service (NiSRP) eLearning modules on HSeLanD

The eLearning programme contains modules for employees, managers and approvers.

Search ‘HR and Payroll Self Service’ on the HSeLanD home page.

Each module takes about 40 minutes to complete.

Recorded webinars

HR and Payroll Self-Service general awareness webinar for employees (video)
This is a recorded webinar which gives you the information you need to get started on HR and Payroll Self Service. Use the chapters to go direct to the section of the webinar that interests you most. (23 minutes)

HR and Payroll Self-Service general awareness webinar for managers (video)
This is a recorded webinar which gives managers the information they need to get started on HR and Payroll Self Service. (27 minutes)