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Health Services Change Guide

Access to the full Change Guide website is temporarily unavailable. You can still download the Change Guide and access key tools, templates and learning resources here.

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About the Health Services Change Guide

Download the Health Services Change Guide

Creating Conditions for Change and Integration

Useful templates and tools

Learning and support

Contact

About the Health Services Change Guide

This is a practical resource with clear guidance and templates to support people through change in a structured and supportive way.

  • It can be used at any stage of a change process.
  • It focuses on engaging people, understanding impacts and communicating clearly.
  • It builds the conditions needed for successful and sustainable change across services.

Creating Conditions for Change and Integration

This document helps leaders understand system complexity and assess readiness for change. It explains how to use a structured, informed approach to deliver integrated, people‑centred services.

Creating Conditions for Change and Integration (PDF, 4.3 MB, 30 pages)

Useful templates and tools

Template 6.1.2 - Guidance on Stakeholder Mapping and Analysis

Template to help teams plan how they will engage with different stakeholder groups during change.

Template 6.1.2 Guidance on Stakeholder Mapping and Analysis (PDF, 100 KB, 5 pages)

Template 6.1.3 - Guidance to Develop Engagement and Communication Plan

Template to help teams plan communication and engagement with different stakeholder groups.

Template 6.1.3 Guidance to Develop Engagement and Communication Plan (PDF, 150 KB, 5 pages)

Due Diligence

A handover tool for services transferring to another area, providing prompts and questions to ensure key issues are identified and formally considered.

Due Diligence (PDF, 267 KB, 19 pages)

Senior Management Handover Checklist

A tool that supports safe, structured transitions when senior managers change roles within the Integrated Service Delivery Model.

Senior Management Handover Checklist (PDF, 475 KB, 7 pages)

Learning and support

Change Guide eLearning Programme - a short online introduction to the Change Guide.

To access support from the Organisation Development and Design team, email changeguide@hse.ie

Contact

If you require any of the Change Guide resources and templates, email changeguide@hse.ie