Ennis Hospital tops public vote for Diagnostic Imaging Dept of the Year title
UL Hospitals Group salutes the Radiology Department at Ennis Hospital, which has just been honoured as the Medray/IIRRT Diagnostic Imaging Department of the Year 2019 after a public vote.
The awards, run by Medray Imaging Systems with the Irish Institute of Radiography and Radiation Therapy (IIRRT), are not just a showcase for high standards in service professionalism. Decided through a months-long process of nomination, shortlisting and a public vote, they also honour individuals and departments that go the extra mile to offer comfort and exceptional services to patients.
The Medray/IIRRT Diagnostic Imaging Department of the Year title is the latest accolade for Ennis Hospital that is based on the full patient experience, from point of entry to point of discharge. The honour follows closely on the hospital’s winning performance in the National Patient Experience Survey for 2018 going into 2019.
Operational Director of Nursing at Ennis Hospital, Patricia O’Gorman, is thrilled with the Radiology Department’s achievement.
“This is very much a local hospital, and we go on the premise that when you look after staff, they will look after the patients. We are aware that the Radiology Department is a particularly stand-out example of staff truly going the extra mile with their patients, treating them as people as opposed to patients,” Patricia said.
“It is a wonderful acknowledgement that our radiology department has been found to be the best in the country, and certainly a very welcome honour. Coming on the back of the NPES achievement, it very much confirms that our hospital is leading nationally with excellence in patient care and service delivery; an indication that every service in our hospital is working at a very high standard,” she added.
Radiography Services Manager, Helen Finucane, said that she was pleased to receive the honour on behalf of the department. The awards process took place over several months, and included nomination, shortlisting, inspections, interviews with patients and staff, and, at the final stage, a public vote.
“We were told at the ceremony that the local community was very much behind the Radiology Department in Ennis Hospital, and that was wonderful to hear, especially when our team makes such an effort to deliver exceptional comfort and care to all of our patients,” Helen said.
The Radiology Department is one of the longest established services at Ennis Hospital, which opened in the 1950s. The department, which is now staffed by six radiographers supported by nursing and administrative staff, provides general X-Ray in addition to CT and ultrasound scanning services.